Customer Service Representative Jobs in Rossville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Danville, IL (14 miles from Rossville, IL)
- 8 days ago
- Danville, IL (14 miles from Rossville, IL)
- 8 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Danville, IL (14 miles from Rossville, IL)
- 13 days ago
- Danville, IL (14 miles from Rossville, IL)
- 13 days ago
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding,...
BMV Part-Time Customer Service Representative
- Williamsport, IN (15 miles from Rossville, IL)
- 13 days ago
- Williamsport, IN (15 miles from Rossville, IL)
- 13 days ago
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
Customer Service Representative, Full or Part Time
- Danville, IL (14 miles from Rossville, IL)
- 14 days ago
- Danville, IL (14 miles from Rossville, IL)
- 14 days ago
Store 4701404: 1212 N Bowman, Danville, Illinois 61832 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT
- Danville, IL (14 miles from Rossville, IL)
- 17 days ago
- Danville, IL (14 miles from Rossville, IL)
- 17 days ago
Store 4701299: 401 W Main St, Danville, Illinois 61832 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Evenings
- Danville, IL (14 miles from Rossville, IL)
- 17 days ago
- Danville, IL (14 miles from Rossville, IL)
- 17 days ago
Store 4701405: 610 S Bowman, Danville, Illinois 61832 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Overnights
- Danville, IL (14 miles from Rossville, IL)
- 17 days ago
- Danville, IL (14 miles from Rossville, IL)
- 17 days ago
Store 4701405: 610 S Bowman, Danville, Illinois 61832 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
- Penfield, IL (14 miles from Rossville, IL)
- 24 days ago
- Penfield, IL (14 miles from Rossville, IL)
- 24 days ago
Location: 2157 Penfield Road Penfield, NY 14526 Availability Requirement for this role: Morning, afternoon (includes weekends). Age Requirement: Must be 18 years or older Time Type: Part time Pay...
Customer Service Representative
- Danville, IL (14 miles from Rossville, IL)
- 26 days ago
- Danville, IL (14 miles from Rossville, IL)
- 26 days ago
We are seeking an experienced Customer Service Representative to join a dynamic team at a leading distributor of automotive and vehicle belts....
Customer Service Representative, PT Evenings
- Rantoul, IL (24 miles from Rossville, IL)
- 30+ days ago
- Rantoul, IL (24 miles from Rossville, IL)
- 30+ days ago
Store 4701430: 1295 E Grove, Rantoul, Illinois 61866 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT
- Rantoul, IL (24 miles from Rossville, IL)
- 45+ days ago
- Rantoul, IL (24 miles from Rossville, IL)
- 45+ days ago
Store 4701445: 220 S Murray Rd, Rantoul, Illinois 61866 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Entry-Level Customer Service Associate - Tilton
- Tilton, IL (17 miles from Rossville, IL)
- 45+ days ago
- Tilton, IL (17 miles from Rossville, IL)
- 45+ days ago
Mach 1 Stores of Tilton, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer service...
Customer Service Representative, PT Weekends
- Rantoul, IL (24 miles from Rossville, IL)
- 45+ days ago
- Rantoul, IL (24 miles from Rossville, IL)
- 45+ days ago
Store 4701430: 1295 E Grove, Rantoul, Illinois 61866 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Rossville, IL
Moving to Rossville, IL? Find some basic demographic data about Rossville, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Rossville, IL
Highest Education Level
Customer Service Representatives in Rossville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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