Customer Service Representative Jobs in Rolling Meadows, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 462 Jobs

Customer Service Representative

Deerfield, IL (10 miles from Rolling Meadows, IL)
1 hour ago

Deerfield, IL (10 miles from Rolling Meadows, IL)
1 hour ago

Schedule: Monday to Friday, 9:00 AM 6:00 PM CST Location: Onsite in Riverwoods, IL 60015 Pay Rate: $20/hour Were seeking a professional and reliable Customer Service Representative to join our team...

Customer Service Rep

Woodridge, IL (23 miles from Rolling Meadows, IL)
2 hours ago

Woodridge, IL (23 miles from Rolling Meadows, IL)
2 hours ago

Looking for a Customer Service Rep in the Woodridge, Illinois area. This person would be responsible for supporting sales representatives and customers by providing information on availability of...

Delivery Station Customer Service Associate, DSL

Chicago, IL (22 miles from Rolling Meadows, IL)
2 hours ago

Chicago, IL (22 miles from Rolling Meadows, IL)
2 hours ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Customer Service Representative - 1st Shift

Skokie, IL (15 miles from Rolling Meadows, IL)
6 hours ago

Skokie, IL (15 miles from Rolling Meadows, IL)
6 hours ago

at Federal-Mogul Motorparts LLC in Skokie, Illinois, United States Job Description DRiV is one of the world's leading designer, manufacturers and marketers of automotive products for original...

Remote Customer Service Representative - Facility Maintenance Services

Aurora, IL (23 miles from Rolling Meadows, IL)
7 hours ago

Aurora, IL (23 miles from Rolling Meadows, IL)
7 hours ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Customer Service Associate - Temporary

Algonquin, IL (15 miles from Rolling Meadows, IL)
9 hours ago

Algonquin, IL (15 miles from Rolling Meadows, IL)
9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

Hillside, IL (15 miles from Rolling Meadows, IL)
9 hours ago

Hillside, IL (15 miles from Rolling Meadows, IL)
9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

Maywood, IL (16 miles from Rolling Meadows, IL)
9 hours ago

Maywood, IL (16 miles from Rolling Meadows, IL)
9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Specialist

Geneva, IL (21 miles from Rolling Meadows, IL)
10 hours ago

Geneva, IL (21 miles from Rolling Meadows, IL)
10 hours ago

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Restaurant Customer Service Team Member

Chicago, IL (22 miles from Rolling Meadows, IL)
11 hours ago

Chicago, IL (22 miles from Rolling Meadows, IL)
11 hours ago

Pay: $15 to $17/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Customer Service Parcel Specialist

Chicago, IL (22 miles from Rolling Meadows, IL)
11 hours ago

Chicago, IL (22 miles from Rolling Meadows, IL)
11 hours ago

POSITION SUMMARY: This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be...

Customer Service Agent

Island Lake, IL (16 miles from Rolling Meadows, IL)
11 hours ago

Island Lake, IL (16 miles from Rolling Meadows, IL)
11 hours ago

Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service. This...

Customer Service Specialist - Office Based

Elmhurst, IL (13 miles from Rolling Meadows, IL)
11 hours ago

Elmhurst, IL (13 miles from Rolling Meadows, IL)
11 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Specialist - Elmhurst Office Based

Elmhurst, IL (13 miles from Rolling Meadows, IL)
11 hours ago

Elmhurst, IL (13 miles from Rolling Meadows, IL)
11 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Manufacturing Customer Service Rep

Woodridge, IL (23 miles from Rolling Meadows, IL)
17 hours ago

Woodridge, IL (23 miles from Rolling Meadows, IL)
17 hours ago

Let Kelly Services find your dream job! Kelly Services is seeking an experienced Customer Support & Relationship Specialist in Woodridge, IL. Must have at least three years of experience in...

View all 462 jobs

Demographic Data for Rolling Meadows, IL

Moving to Rolling Meadows, IL? Find some basic demographic data about Rolling Meadows, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Rolling Meadows, IL

Local

National

Total Population

22,760

Number of Businesses

1,030

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Rolling Meadows, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rolling Meadows, IL offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rolling Meadows, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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