Customer Service Representative Jobs in River Forest, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Aurora, IL (24 miles from River Forest, IL)
- 14 days ago
- Aurora, IL (24 miles from River Forest, IL)
- 14 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Aurora, IL (24 miles from River Forest, IL)
- 17 days ago
- Aurora, IL (24 miles from River Forest, IL)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Sales Account Manager
- Naperville, IL (18 miles from River Forest, IL)
- 17 days ago
- Naperville, IL (18 miles from River Forest, IL)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Email Responder
- Chicago, IL (8 miles from River Forest, IL)
- 5 hours ago
- Chicago, IL (8 miles from River Forest, IL)
- 5 hours ago
Customer Service Email Responder compensation: $25/hour Log in to the email queue, choose the oldest Shipping Status ticket. Select template Where's My Order?, insert tracking link, press Send....
Customer Service Rep(02716) -5008 N Pulaski Rd
- Chicago, IL (8 miles from River Forest, IL)
- 5 hours ago
- Chicago, IL (8 miles from River Forest, IL)
- 5 hours ago
Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we...
Customer Service Rep(02942) 323 W Irving Park Rd
- Wood Dale, IL (9 miles from River Forest, IL)
- 8 hours ago
- Wood Dale, IL (9 miles from River Forest, IL)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02985) - 5401 s. harlem ave
- Chicago, IL (8 miles from River Forest, IL)
- 8 hours ago
- Chicago, IL (8 miles from River Forest, IL)
- 8 hours ago
Company Description Job Description Deal directly with customer either by phone,or face to face. Have a memorized knowledge,know how to account,handle and resolve customer inquiries and...
Customer Service Associate - Temporary
- Calumet City, IL (23 miles from River Forest, IL)
- 10 hours ago
- Calumet City, IL (23 miles from River Forest, IL)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Deerfield, IL (19 miles from River Forest, IL)
- 13 hours ago
- Deerfield, IL (19 miles from River Forest, IL)
- 13 hours ago
Job Description We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Representative....
Remote WorkRemote --- Customer Service Representative
- Oak Brook, IL (8 miles from River Forest, IL)
- 1 day ago
- Oak Brook, IL (8 miles from River Forest, IL)
- 1 day ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote Work- Deerfield, IL (19 miles from River Forest, IL)
- 1 day ago
- Deerfield, IL (19 miles from River Forest, IL)
- 1 day ago
Working at Freudenberg: We will wow your world! Responsibilities: Entry and processing of customer and sample orders accurately and efficiently. Interface with all Capol departments and/or outside...
Customer Service Rep(2723) - 574 W Army Trail Road
- Bloomingdale, IL (14 miles from River Forest, IL)
- 1 day ago
- Bloomingdale, IL (14 miles from River Forest, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Reprsentative
- Glen Ellyn, IL (12 miles from River Forest, IL)
- 1 day ago
- Glen Ellyn, IL (12 miles from River Forest, IL)
- 1 day ago
Store 4706700: 631 Roosevelt Rd, Glen Ellyn, Illinois 60137 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Open Availability
- Berwyn, IL (4 miles from River Forest, IL)
- 1 day ago
- Berwyn, IL (4 miles from River Forest, IL)
- 1 day ago
Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Representative/Cashier
- Westmont, IL (10 miles from River Forest, IL)
- 1 day ago
- Westmont, IL (10 miles from River Forest, IL)
- 1 day ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Demographic Data for River Forest, IL
Moving to River Forest, IL? Find some basic demographic data about River Forest, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in River Forest, IL
Highest Education Level
Customer Service Representatives in River Forest, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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