Customer Service Representative Jobs in Rantoul, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Oakwood, IL (24 miles from Rantoul, IL)
- 2 days ago
- Oakwood, IL (24 miles from Rantoul, IL)
- 2 days ago
Req ID: 458866 Address: 17919 Newtown Rd Oakwood, IL, 61858 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Representative
- Champaign, IL (14 miles from Rantoul, IL)
- 5 days ago
- Champaign, IL (14 miles from Rantoul, IL)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Urbana, IL (14 miles from Rantoul, IL)
- 15 days ago
- Urbana, IL (14 miles from Rantoul, IL)
- 15 days ago
Store 4701301: 2011 N Lincoln Ave, Urbana, Illinois 61801 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service - Donor Support Technician
- Champaign, IL (14 miles from Rantoul, IL)
- 21 days ago
- Champaign, IL (14 miles from Rantoul, IL)
- 21 days ago
Customer Service - Donor Support Technician CSL Plasma - 2.9 Champaign, IL Job Details Full-time Estimated: $30K - $36.1K a year 5 hours ago Benefits Paid holidays Disability insurance Health...
Customer Service Representative, Open Availability
- Urbana, IL (14 miles from Rantoul, IL)
- 29 days ago
- Urbana, IL (14 miles from Rantoul, IL)
- 29 days ago
Store 4701434: 810 W Green, Urbana, Illinois 61801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Full or Part Time
- Champaign, IL (14 miles from Rantoul, IL)
- 30+ days ago
- Champaign, IL (14 miles from Rantoul, IL)
- 30+ days ago
Store 4701399: 1601 W Springfield Ave, Champaign, Illinois 61821 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Champaign, IL (14 miles from Rantoul, IL)
- 30+ days ago
- Champaign, IL (14 miles from Rantoul, IL)
- 30+ days ago
Store 4701442: 1511 N Prospect, Champaign, Illinois 61820 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Evenings
- Champaign, IL (14 miles from Rantoul, IL)
- 30+ days ago
- Champaign, IL (14 miles from Rantoul, IL)
- 30+ days ago
Store 4701226: 1301 S Mattis Ave, Champaign, Illinois 61821 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Urbana, IL (14 miles from Rantoul, IL)
- 30+ days ago
- Urbana, IL (14 miles from Rantoul, IL)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Cashier / Customer Service Associate - Champaign 3rd
- Champaign, IL (14 miles from Rantoul, IL)
- 30+ days ago
- Champaign, IL (14 miles from Rantoul, IL)
- 30+ days ago
Mach 1 Stores of Champaign, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer...
Customer Service Representative
- Champaign, IL (14 miles from Rantoul, IL)
- 30+ days ago
- Champaign, IL (14 miles from Rantoul, IL)
- 30+ days ago
Starting pay: $20 per hour + incentives The Customer Service Representative (CSR) actively engages customers both via phone and in person to recommend, offer and sell services based on the customer's...
Seasonal Customer Care Representative
- Urbana, IL (14 miles from Rantoul, IL)
- 30+ days ago
- Urbana, IL (14 miles from Rantoul, IL)
- 30+ days ago
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly,...
Customer Service Representative, PT Overnights
- Urbana, IL (14 miles from Rantoul, IL)
- 30+ days ago
- Urbana, IL (14 miles from Rantoul, IL)
- 30+ days ago
Store 4700159: 1809 N Cunningham Ave, Urbana, Illinois 61802 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Evenings
- Urbana, IL (14 miles from Rantoul, IL)
- 30+ days ago
- Urbana, IL (14 miles from Rantoul, IL)
- 30+ days ago
Store 4700159: 1809 N Cunningham Ave, Urbana, Illinois 61802 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Rantoul, IL
Moving to Rantoul, IL? Find some basic demographic data about Rantoul, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rantoul, IL
Highest Education Level
Customer Service Representatives in Rantoul, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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