Customer Service Representative Jobs in Posen, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (13 miles from Posen, IL)
- 2 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (13 miles from Posen, IL)
- 2 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Customer Service Representative - PT
- Chicago, IL (19 miles from Posen, IL)
- 4 days ago
- Chicago, IL (19 miles from Posen, IL)
- 4 days ago
$18.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Seasonal Customer Service Representative - FT
- Forest View, IL (14 miles from Posen, IL)
- 4 days ago
- Forest View, IL (14 miles from Posen, IL)
- 4 days ago
$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Seasonal hiring! No experience necessary! Become a member of our Avis Budget Group team where youll be an appreciated and valued...
Customer Account Representative
- Merrillville, IN (21 miles from Posen, IL)
- 1 hour ago
- Merrillville, IN (21 miles from Posen, IL)
- 1 hour ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Overnight Technical Customer Support Rep
- Oak Brook, IL (17 miles from Posen, IL)
- 4 hours ago
- Oak Brook, IL (17 miles from Posen, IL)
- 4 hours ago
We are seeking a Overnight Technical Customer Support Representative for our client in the education space. This individual will be trained on their proprietary systems, but must possess some...
Remote WorkBilingual Customer Service Specialist (Spanish)
- Chicago, IL (19 miles from Posen, IL)
- 4 hours ago
- Chicago, IL (19 miles from Posen, IL)
- 4 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Chicago, IL (19 miles from Posen, IL)
- 4 hours ago
- Chicago, IL (19 miles from Posen, IL)
- 4 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Technical Support and Customer Service Associate (32581)
- Chicago, IL (19 miles from Posen, IL)
- 5 hours ago
- Chicago, IL (19 miles from Posen, IL)
- 5 hours ago
Technical Support and Customer Service Associate - REMOTE Contract: 12 months with possible CTH Schedule: 2nd shift - 12 pm to 9 pm, Tuesday thru Saturday Work Type: Fully Remote Myticas is...
Remote WorkCustomer Service Representative - Bilingual Spanish/English
- Chicago, IL (19 miles from Posen, IL)
- 5 hours ago
- Chicago, IL (19 miles from Posen, IL)
- 5 hours ago
Job Title: Bilingual Spanish/English CSR Location: Chicago, IL Duration: 6 Months CTH Job Schedule: 5 Days in Office Interview process: Onsite interview Job Summary: The CSR role supports the...
Customer Service Rep(02878) - 4608 W Fullerton Ave
- Chicago, IL (19 miles from Posen, IL)
- 11 hours ago
- Chicago, IL (19 miles from Posen, IL)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service - Self Storage Manager
- Alsip, IL (3 miles from Posen, IL)
- 18 hours ago
- Alsip, IL (3 miles from Posen, IL)
- 18 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Associate - Temporary
- Lyons, IL (14 miles from Posen, IL)
- 19 hours ago
- Lyons, IL (14 miles from Posen, IL)
- 19 hours ago
This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...
Customer Service Representative
- Woodridge, IL (19 miles from Posen, IL)
- 1 day ago
- Woodridge, IL (19 miles from Posen, IL)
- 1 day ago
... International Parkway, Woodridge, Illinois 60517 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important...
- Downers Grove, IL (21 miles from Posen, IL)
- 1 day ago
- Downers Grove, IL (21 miles from Posen, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Westmont, IL (18 miles from Posen, IL)
- 1 day ago
- Westmont, IL (18 miles from Posen, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Posen, IL
Moving to Posen, IL? Find some basic demographic data about Posen, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Posen, IL
Highest Education Level
Customer Service Representatives in Posen, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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