Customer Service Representative Jobs in Plano, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- West Chicago, IL (22 miles from Plano, IL)
- moments ago
- West Chicago, IL (22 miles from Plano, IL)
- moments ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Customer Service Cashier
- Channahon, IL (23 miles from Plano, IL)
- moments ago
- Channahon, IL (23 miles from Plano, IL)
- moments ago
Req ID: 459046 Address: 23801 W. Bluff Rd Channahon, IL, 60410 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Representative
- Naperville, IL (21 miles from Plano, IL)
- 2 hours ago
- Naperville, IL (21 miles from Plano, IL)
- 2 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Joliet, IL (17 miles from Plano, IL)
- 2 hours ago
- Joliet, IL (17 miles from Plano, IL)
- 2 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
- Joliet, IL (17 miles from Plano, IL)
- 3 hours ago
- Joliet, IL (17 miles from Plano, IL)
- 3 hours ago
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Customer Service Representative
- Saint Charles, IL (21 miles from Plano, IL)
- 1 day ago
- Saint Charles, IL (21 miles from Plano, IL)
- 1 day ago
How We Work As a Customer Service Representative, Corpay will set you up for success by providing: Hybrid workspace in St....
- Warrenville, IL (19 miles from Plano, IL)
- 1 day ago
- Warrenville, IL (19 miles from Plano, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Aurora, IL (15 miles from Plano, IL)
- 2 days ago
- Aurora, IL (15 miles from Plano, IL)
- 2 days ago
VCA Aurora Animal Hospital is seeking an experienced Client Service Representative (Veterinary Receptionist) to join our day team! Schedule: Full-time, 10:00 am - 6 pm, with rotating weekends and...
Customer Service Rep(9170) - 200 North Avenue
- West Chicago, IL (22 miles from Plano, IL)
- 2 days ago
- West Chicago, IL (22 miles from Plano, IL)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- St Charles, IL (21 miles from Plano, IL)
- 3 days ago
- St Charles, IL (21 miles from Plano, IL)
- 3 days ago
... Carolina Drive, West Chicago, Illinois 60185 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role...
Automotive Customer Service Advisor
- Naperville, IL (21 miles from Plano, IL)
- 3 days ago
- Naperville, IL (21 miles from Plano, IL)
- 3 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Associate - Temporary
- Shorewood, IL (17 miles from Plano, IL)
- 3 days ago
- Shorewood, IL (17 miles from Plano, IL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (23 miles from Plano, IL)
- 5 days ago
- Bolingbrook, IL (23 miles from Plano, IL)
- 5 days ago
We're seeking a Bilingual (Spanish) Customer Service Representative to support order processing, customer communication, and logistics coordination....
Customer Service Representative
- Romeoville, IL (22 miles from Plano, IL)
- 5 days ago
- Romeoville, IL (22 miles from Plano, IL)
- 5 days ago
Store 4706826: 10 S Weber Rd, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Montgomery, IL (9 miles from Plano, IL)
- 5 days ago
- Montgomery, IL (9 miles from Plano, IL)
- 5 days ago
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
Demographic Data for Plano, IL
Moving to Plano, IL? Find some basic demographic data about Plano, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Plano, IL
Highest Education Level
Customer Service Representatives in Plano, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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