Customer Service Representative Jobs in Peoria, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative – Electrical Supply Peoria, IL At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!...
Service Representative RiverPlex, will be responsible for all functions at the front desk including but not limited to: Enthusiastically greet all members/guests/staff upon entrance to the facility...
Help at Home is hiring!** **We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program up to $10,000* in bonuses per...
As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism....
Customer Service Representative
- Dunlap, IL (11 miles from Peoria, IL)
- 11 days ago
- Dunlap, IL (11 miles from Peoria, IL)
- 11 days ago
Store 4701427: 1514 W Hickory Grove Rd, Dunlap, Illinois 61525 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Customer service representative
- East Peoria, IL (3 miles from Peoria, IL)
- 18 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 18 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Customer Service Representative, PT 2nd Shift
- Washington, IL (8 miles from Peoria, IL)
- 18 days ago
- Washington, IL (8 miles from Peoria, IL)
- 18 days ago
Store 4701410: 2279 Washington Rd, Washington, Illinois 61571 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Open Availability
- West Peoria, IL (3 miles from Peoria, IL)
- 18 days ago
- West Peoria, IL (3 miles from Peoria, IL)
- 18 days ago
Store 4700158: 3016 W Farmington Rd, West Peoria, Illinois 61604 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- East Peoria, IL (3 miles from Peoria, IL)
- 19 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 19 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Overview Come and work for Envoy Air, an American Airlines Group Company, at PIA and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
Lot Attendant/Customer Service Rep - Part-time/Temporary
- Chillicothe, IL (14 miles from Peoria, IL)
- 20 days ago
- Chillicothe, IL (14 miles from Peoria, IL)
- 20 days ago
Equitable Services Inc. is seeking a motivated Part- time Lot Coordinator to join our Chillicothe, IL., team. In this role, you will be responsible for assisting with the post-repossession...
Customer Service Representative
- Morton, IL (10 miles from Peoria, IL)
- 25 days ago
- Morton, IL (10 miles from Peoria, IL)
- 25 days ago
One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: Ability to implement solutions to general and specific customer concerns....
Store 4701394: 5422 W Farmington Rd, Peoria, Illinois 61604 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Peoria, IL
Moving to Peoria, IL? Find some basic demographic data about Peoria, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Peoria, IL
Highest Education Level
Customer Service Representatives in Peoria, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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