Customer Service Representative Jobs in Peoria, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Job Details Job Location : GOLF LEARNING CENTER - PEORIA, IL Position Type : Part Time Salary Range : $18.00 - $18.00 Hourly Description Duties : Under the supervision of the General Manager of...
Customer Service Representative
- Pekin, IL (10 miles from Peoria, IL)
- 1 day ago
- Pekin, IL (10 miles from Peoria, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join Americas most trusted...
Pharmacy Customer Service Associate
- Pekin, IL (10 miles from Peoria, IL)
- 4 days ago
- Pekin, IL (10 miles from Peoria, IL)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Details Job Location : RIVERPLEX RECREATION & WELLNESS CENTER - PEORIA, IL Position Type : Part Time Salary Range : $15.00 - $15.00 Hourly Description Duties : Under the supervision of the...
- Bartonville, IL (6 miles from Peoria, IL)
- 7 days ago
- Bartonville, IL (6 miles from Peoria, IL)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Pekin, IL (10 miles from Peoria, IL)
- 7 days ago
- Pekin, IL (10 miles from Peoria, IL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- East Peoria, IL (3 miles from Peoria, IL)
- 7 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Chillicothe, IL (14 miles from Peoria, IL)
- 7 days ago
- Chillicothe, IL (14 miles from Peoria, IL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Washington, IL (8 miles from Peoria, IL)
- 7 days ago
- Washington, IL (8 miles from Peoria, IL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Overview The Customer Service Liaison (CSL) is a non-clinical member of the team responsible for performing various integral activities and assisting the Ambulatory Services leadership in meeting...
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs....
at American Red Cross in Peoria, Illinois, United States Job Description By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Demographic Data for Peoria, IL
Moving to Peoria, IL? Find some basic demographic data about Peoria, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Peoria, IL
Highest Education Level
Customer Service Representatives in Peoria, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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