Customer Service Representative Jobs in Park Forest, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

- Circle Buick GMC Hummer EV
- Highland, IN (14 miles from Park Forest, IL)
- 2 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (14 miles from Park Forest, IL)
- 2 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Customer Account Representative
- Merrillville, IN (20 miles from Park Forest, IL)
- 1 hour ago
- Merrillville, IN (20 miles from Park Forest, IL)
- 1 hour ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Schererville, IN (13 miles from Park Forest, IL)
- 5 hours ago
- Schererville, IN (13 miles from Park Forest, IL)
- 5 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service - Self Storage Manager
- Alsip, IL (14 miles from Park Forest, IL)
- 19 hours ago
- Alsip, IL (14 miles from Park Forest, IL)
- 19 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Associate - Temporary
- Lyons, IL (24 miles from Park Forest, IL)
- 19 hours ago
- Lyons, IL (24 miles from Park Forest, IL)
- 19 hours ago
This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...
Customer Service Representative
- Merrillville, IN (20 miles from Park Forest, IL)
- 1 day ago
- Merrillville, IN (20 miles from Park Forest, IL)
- 1 day ago
... Louisiana, Merrillville, Indiana 46410 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
Pharmacy Customer Service Associate
- Griffith, IN (15 miles from Park Forest, IL)
- 1 day ago
- Griffith, IN (15 miles from Park Forest, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Evergreen Park, IL (17 miles from Park Forest, IL)
- 1 day ago
- Evergreen Park, IL (17 miles from Park Forest, IL)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Inside Sales, Customer Service & Order Entry
- Frankfort, IL (6 miles from Park Forest, IL)
- 2 days ago
- Frankfort, IL (6 miles from Park Forest, IL)
- 2 days ago
Now Hiring - Inside Sales, Customer Service & Order Entry Strong computer skills needed. Immediate Openings and on site interviews. $500 BONUS after 6 months Pay based on experience, health,...
Customer Service Rep(02624) 1494 N Main St
- Crown Point, IN (20 miles from Park Forest, IL)
- 2 days ago
- Crown Point, IN (20 miles from Park Forest, IL)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative, 2nd Shift
- Frankfort, IL (6 miles from Park Forest, IL)
- 4 days ago
- Frankfort, IL (6 miles from Park Forest, IL)
- 4 days ago
Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Romeoville, IL (23 miles from Park Forest, IL)
- 4 days ago
- Romeoville, IL (23 miles from Park Forest, IL)
- 4 days ago
Store 4706826: 10 S Weber Rd, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Automotive Customer Service Advisor
- Chicago Ridge, IL (17 miles from Park Forest, IL)
- 4 days ago
- Chicago Ridge, IL (17 miles from Park Forest, IL)
- 4 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Account Representative
- Bourbonnais, IL (20 miles from Park Forest, IL)
- 4 days ago
- Bourbonnais, IL (20 miles from Park Forest, IL)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Willowbrook, IL (22 miles from Park Forest, IL)
- 4 days ago
- Willowbrook, IL (22 miles from Park Forest, IL)
- 4 days ago
Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...
Demographic Data for Park Forest, IL
Moving to Park Forest, IL? Find some basic demographic data about Park Forest, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Park Forest, IL
Highest Education Level
Customer Service Representatives in Park Forest, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles

How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »