Customer Service Representative Jobs in North Chicago, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Waukegan, IL (2 miles from North Chicago, IL)
- 7 days ago
- Waukegan, IL (2 miles from North Chicago, IL)
- 7 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Sales Account Manager
- Waukegan, IL (2 miles from North Chicago, IL)
- 14 days ago
- Waukegan, IL (2 miles from North Chicago, IL)
- 14 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Waukegan, IL (2 miles from North Chicago, IL)
- 17 days ago
- Waukegan, IL (2 miles from North Chicago, IL)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- Round Lake Park, IL (12 miles from North Chicago, IL)
- 7 hours ago
- Round Lake Park, IL (12 miles from North Chicago, IL)
- 7 hours ago
Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...
Customer Service Rep(02787) 837 S Lake St
- Mundelein, IL (10 miles from North Chicago, IL)
- 10 hours ago
- Mundelein, IL (10 miles from North Chicago, IL)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Deerfield, IL (10 miles from North Chicago, IL)
- 14 hours ago
- Deerfield, IL (10 miles from North Chicago, IL)
- 14 hours ago
Job Description We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Representative....
Remote WorkCustomer Service - Sales Manager
- Kenosha, WI (20 miles from North Chicago, IL)
- 22 hours ago
- Kenosha, WI (20 miles from North Chicago, IL)
- 22 hours ago
Get It Now Ready to do your best work? Interested in a minimum starting hourly rate of $15.73 per hour - $18.50 per hour? Why should I apply in just a few clicks? Paid Time Off and Sundays Off --...
- Deerfield, IL (10 miles from North Chicago, IL)
- 1 day ago
- Deerfield, IL (10 miles from North Chicago, IL)
- 1 day ago
Working at Freudenberg: We will wow your world! Responsibilities: Entry and processing of customer and sample orders accurately and efficiently. Interface with all Capol departments and/or outside...
Customer Service Rep(02891) - 38973 Lewis Ave
- Beach Park, IL (8 miles from North Chicago, IL)
- 1 day ago
- Beach Park, IL (8 miles from North Chicago, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02778) - 308 W. Rollins Rd
- Round Lake Beach, IL (12 miles from North Chicago, IL)
- 1 day ago
- Round Lake Beach, IL (12 miles from North Chicago, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Eyewear Customer Service/Sales Advisor
- Grayslake, IL (10 miles from North Chicago, IL)
- 1 day ago
- Grayslake, IL (10 miles from North Chicago, IL)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Associate - Nights/Weekends
- Morton Grove, IL (20 miles from North Chicago, IL)
- 1 day ago
- Morton Grove, IL (20 miles from North Chicago, IL)
- 1 day ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative- HVAC Industry
- Vlg of Lakewd, IL (23 miles from North Chicago, IL)
- 2 days ago
- Vlg of Lakewd, IL (23 miles from North Chicago, IL)
- 2 days ago
An established HVAC company based in Crystal Lake, IL, looking for a dedicated Customer Service Representative to join their dynamic team....
Customer Service Delivery Driver PM
- Pleasant Prairie, WI (14 miles from North Chicago, IL)
- 2 days ago
- Pleasant Prairie, WI (14 miles from North Chicago, IL)
- 2 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
- Twin Lakes, WI (23 miles from North Chicago, IL)
- 2 days ago
- Twin Lakes, WI (23 miles from North Chicago, IL)
- 2 days ago
Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...
Demographic Data for North Chicago, IL
Moving to North Chicago, IL? Find some basic demographic data about North Chicago, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in North Chicago, IL
Highest Education Level
Customer Service Representatives in North Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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