Customer Service Representative Jobs in Normal, IL

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1-15 of 87 Jobs
World Travel Holdings - Bloomington, IL (5 miles from Normal, IL)
Medical-Dental-401K-PTO) / Phone + Computer Equipment Provided / Paid Training / 35-45 hrs-wk / Schedules may include nights-weekends-and-holidays - As a Customer Care Rep you'll: Effectively handle inbound...
Remote Work
2 days ago
HGS - Roanoke, IL (23 miles from Normal, IL)
JOB RESPONSIBILITIES Must be able to articulate the value of productsAbility to find the right fit for a customer with a product that fits their everyday lifestyleDeliver extraordinary service on inbound...
1 day ago
HGS US - Eureka, IL (20 miles from Normal, IL)
JOB PURPOSE: Positively and professionally respond to the client customer and business contacts by answering questions, handling complaints, troubleshooting problems and providing information....
1 day ago
HGS US - Goodfield, IL (17 miles from Normal, IL)
JOB PURPOSE: Positively and professionally respond to the client customer and business contacts by answering questions, handling complaints, troubleshooting problems and providing information....
1 day ago
HGS - Mackinaw, IL (21 miles from Normal, IL)
JOB RESPONSIBILITIES Must be able to articulate the value of productsAbility to find the right fit for a customer with a product that fits their everyday lifestyleDeliver extraordinary service on inbound...
1 day ago
HGS US - Danvers, IL (13 miles from Normal, IL)
JOB PURPOSE: Positively and professionally respond to the client customer and business contacts by answering questions, handling complaints, troubleshooting problems and providing information....
1 day ago
HGS - Danvers, IL (13 miles from Normal, IL)
JOB RESPONSIBILITIES Must be able to articulate the value of productsAbility to find the right fit for a customer with a product that fits their everyday lifestyleDeliver extraordinary service on inbound...
1 day ago
BroadPath - Bloomington, IL (5 miles from Normal, IL)
/ Paid training + completion bonus / Limited Medical Plan after 60 days (Major Medical Plan access + 401K after one year full-time employment) - As a Pharmacy Customer Service Rep you'll: Receive inbound...
Remote Work
2 days ago
HGS US - Roanoke, IL (23 miles from Normal, IL)
JOB PURPOSE: Positively and professionally respond to the client customer and business contacts by answering questions, handling complaints, troubleshooting problems and providing information....
1 day ago
HGS US - Mackinaw, IL (21 miles from Normal, IL)
JOB PURPOSE: Positively and professionally respond to the client customer and business contacts by answering questions, handling complaints, troubleshooting problems and providing information....
1 day ago
HGS US - Congerville, IL (15 miles from Normal, IL)
JOB PURPOSE: Positively and professionally respond to the client customer and business contacts by answering questions, handling complaints, troubleshooting problems and providing information....
1 day ago
Randstad - Bloomington, IL (5 miles from Normal, IL)
Are you looking for a high-energy position in a customer service role? Do you want to be part of a team environment where teamwork rules? Are you motivated by goal setting, goal achieving, and...
2 days ago
HGS - Stanford, IL (16 miles from Normal, IL)
JOB RESPONSIBILITIES Must be able to articulate the value of productsAbility to find the right fit for a customer with a product that fits their everyday lifestyleDeliver extraordinary service on inbound...
1 day ago
HGS - Congerville, IL (15 miles from Normal, IL)
JOB RESPONSIBILITIES Must be able to articulate the value of productsAbility to find the right fit for a customer with a product that fits their everyday lifestyleDeliver extraordinary service on inbound...
1 day ago
The Espinal Partners - Bloomington, IL (5 miles from Normal, IL)
Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits....
1 day ago

Demographic Data for Normal, IL

Moving to Normal, IL? Find some basic demographic data about Normal, IL below.


52,879
807
Medium

Customer Service Representative Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
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Salesforce Sales Development Representative
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Customer Experience Design for Customer Success: Effective CX Design and Customer Journeys

The bar good customer service has been repeatedly raised in the competitive digital era, with customer experience (CX) design offering a way for businesses to pull ahead of their competition...


Title Synonyms

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Salary for Customer Service Representative Jobs in Normal, IL

This is the average annual salary for Customer Service Representative jobs in Normal, IL as reported by the BLS.

$29,078

Top Hiring Companies

Top hiring companies in your area for Customer Service Representative positions

Highest Education Level

Customer Service Representatives in Normal, IL offer the following education background
  • High School or GED (33.9%)
  • Bachelor's Degree (26.4%)
  • Associate's Degree (15.0%)
  • Vocational or Certification (13.5%)
  • Master's Degree (6.5%)
  • Some College (2.8%)
  • Some High School (1.3%)
  • Doctorate Degree (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Normal, IL
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.