Customer Service Representative Jobs in Newark, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Plainfield, IL (14 miles from Newark, IL)
- 10 hours ago
- Plainfield, IL (14 miles from Newark, IL)
- 10 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Cashier
- Channahon, IL (17 miles from Newark, IL)
- 1 day ago
- Channahon, IL (17 miles from Newark, IL)
- 1 day ago
Req ID: 459046 Address: 23801 W. Bluff Rd Channahon, IL, 60410 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Representative
- Joliet, IL (14 miles from Newark, IL)
- 2 days ago
- Joliet, IL (14 miles from Newark, IL)
- 2 days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
- Joliet, IL (14 miles from Newark, IL)
- 2 days ago
- Joliet, IL (14 miles from Newark, IL)
- 2 days ago
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
- Aurora, IL (22 miles from Newark, IL)
- 4 days ago
- Aurora, IL (22 miles from Newark, IL)
- 4 days ago
VCA Aurora Animal Hospital is seeking an experienced Client Service Representative (Veterinary Receptionist) to join our day team! Schedule: Full-time, 10:00 am - 6 pm, with rotating weekends and...
Customer Service Representative
- Campton Hills, IL (23 miles from Newark, IL)
- 4 days ago
- Campton Hills, IL (23 miles from Newark, IL)
- 4 days ago
... Carolina Drive, West Chicago, Illinois 60185 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role...
Customer Service Associate - Temporary
- Shorewood, IL (14 miles from Newark, IL)
- 5 days ago
- Shorewood, IL (14 miles from Newark, IL)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Eyewear Customer Service/Sales Advisor Part Time
- Coal City, IL (20 miles from Newark, IL)
- 6 days ago
- Coal City, IL (20 miles from Newark, IL)
- 6 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative
- Romeoville, IL (22 miles from Newark, IL)
- 7 days ago
- Romeoville, IL (22 miles from Newark, IL)
- 7 days ago
Store 4706826: 10 S Weber Rd, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Romeoville, IL (22 miles from Newark, IL)
- 8 days ago
- Romeoville, IL (22 miles from Newark, IL)
- 8 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Customer Service Rep(02908) - 135 N. Randall Rd
- Batavia, IL (23 miles from Newark, IL)
- 8 days ago
- Batavia, IL (23 miles from Newark, IL)
- 8 days ago
Company Description Job Description Customer Service Representative / Pizza Maker The following general description applies to all Customer Service Representatives....
Customer Service Rep(02704) -950 N. Farnsworth Ave
- Aurora, IL (22 miles from Newark, IL)
- 8 days ago
- Aurora, IL (22 miles from Newark, IL)
- 8 days ago
Company Description Job Description Customer Service Representative The following general description applies to all Customer Service Representatives....
Customer Service Representative, PT Overnights
- Montgomery, IL (15 miles from Newark, IL)
- 8 days ago
- Montgomery, IL (15 miles from Newark, IL)
- 8 days ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store Customer Service Specialist
- Oswego, IL (13 miles from Newark, IL)
- 8 days ago
- Oswego, IL (13 miles from Newark, IL)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative, PT 1st/2nd Shift
- Montgomery, IL (15 miles from Newark, IL)
- 8 days ago
- Montgomery, IL (15 miles from Newark, IL)
- 8 days ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Newark, IL
Moving to Newark, IL? Find some basic demographic data about Newark, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Newark, IL
Highest Education Level
Customer Service Representatives in Newark, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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