Customer Service Representative Jobs in New Lenox, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (on-site)
- Bolingbrook, IL (14 miles from New Lenox, IL)
- 7 days ago
- Bolingbrook, IL (14 miles from New Lenox, IL)
- 7 days ago
Were evaluating talent for a variety of Customer Service and Operations opportunities in the automotive industry in Countryside, IL (Greater Chicago). If you enjoy solving problems, communicating...
- Naperville, IL (20 miles from New Lenox, IL)
- moments ago
- Naperville, IL (20 miles from New Lenox, IL)
- moments ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Bilingual Customer Service Specialist (Spanish)
- Oak Forest, IL (12 miles from New Lenox, IL)
- 1 hour ago
- Oak Forest, IL (12 miles from New Lenox, IL)
- 1 hour ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Aurora, IL (24 miles from New Lenox, IL)
- 1 hour ago
- Aurora, IL (24 miles from New Lenox, IL)
- 1 hour ago
Role Purpose : Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to...
Customer Experience Specialist Construction
- Romeoville, IL (11 miles from New Lenox, IL)
- 1 hour ago
- Romeoville, IL (11 miles from New Lenox, IL)
- 1 hour ago
The Customer Service Representative will ensure that Magid is focused on providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email...
Pharmacy Customer Service Associate
- Lemont, IL (12 miles from New Lenox, IL)
- 2 hours ago
- Lemont, IL (12 miles from New Lenox, IL)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Homewood, IL (14 miles from New Lenox, IL)
- 2 hours ago
- Homewood, IL (14 miles from New Lenox, IL)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate Job Bolingbrook, IL
- Bolingbrook, IL (14 miles from New Lenox, IL)
- 5 hours ago
- Bolingbrook, IL (14 miles from New Lenox, IL)
- 5 hours ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Jet Brite located at 600 E....
- Woodridge, IL (16 miles from New Lenox, IL)
- 6 hours ago
- Woodridge, IL (16 miles from New Lenox, IL)
- 6 hours ago
Looking for a Customer Service Rep in the Woodridge, Illinois area. This person would be responsible for supporting sales representatives and customers by providing information on availability of...
Remote Customer Service Representative - Facility Maintenance Services
- Aurora, IL (24 miles from New Lenox, IL)
- 11 hours ago
- Aurora, IL (24 miles from New Lenox, IL)
- 11 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkCustomer Service Rep(02736) - 19310 S LaGrange Rd
- Mokena, IL (4 miles from New Lenox, IL)
- 14 hours ago
- Mokena, IL (4 miles from New Lenox, IL)
- 14 hours ago
Company Description Job Description We are looking for well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people,and are willing to learn....
Restaurant Customer Service Team Member
- Naperville, IL (20 miles from New Lenox, IL)
- 15 hours ago
- Naperville, IL (20 miles from New Lenox, IL)
- 15 hours ago
Pay: $15 to $17/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Manufacturing Customer Service Rep
- Woodridge, IL (16 miles from New Lenox, IL)
- 21 hours ago
- Woodridge, IL (16 miles from New Lenox, IL)
- 21 hours ago
Let Kelly Services find your dream job! Kelly Services is seeking an experienced Customer Support & Relationship Specialist in Woodridge, IL. Must have at least three years of experience in...
- Palos Hills, IL (15 miles from New Lenox, IL)
- 1 day ago
- Palos Hills, IL (15 miles from New Lenox, IL)
- 1 day ago
Overview CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client...
Demographic Data for New Lenox, IL
Moving to New Lenox, IL? Find some basic demographic data about New Lenox, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in New Lenox, IL
Highest Education Level
Customer Service Representatives in New Lenox, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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