Customer Service Representative Jobs in New Lenox, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Part-Time)
- Crest Hill, IL (8 miles from New Lenox, IL)
- 1 hour ago
- Crest Hill, IL (8 miles from New Lenox, IL)
- 1 hour ago
Overview Shift Time Available: Monday - Friday | 5:00 PM - 10:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...
Associate Customer Care Representative
- Lisle, IL (20 miles from New Lenox, IL)
- 1 hour ago
- Lisle, IL (20 miles from New Lenox, IL)
- 1 hour ago
Description Associate Customer Service Representative Chicago Regional 2300 Cabot Dr, Suite 200, Lisle, IL 60532: Thank you for considering Amica as part of your career journey, where your future is...
Remote WorkCustomer Service Representative
- Westmont, IL (19 miles from New Lenox, IL)
- 5 hours ago
- Westmont, IL (19 miles from New Lenox, IL)
- 5 hours ago
We are looking for a new team member to join our team as Customer Service Representatives. In this role, you will be providing front desk duties to Health Department clients....
Customer Service Representative, 3rd Shift
- Aurora, IL (24 miles from New Lenox, IL)
- 14 hours ago
- Aurora, IL (24 miles from New Lenox, IL)
- 14 hours ago
Store 4706827: 1127 N Eola Rd, Aurora, Illinois 60502 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift
- Montgomery, IL (24 miles from New Lenox, IL)
- 14 hours ago
- Montgomery, IL (24 miles from New Lenox, IL)
- 14 hours ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Posen, IL (16 miles from New Lenox, IL)
- 14 hours ago
- Posen, IL (16 miles from New Lenox, IL)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Bilingual
- Burr Ridge, IL (16 miles from New Lenox, IL)
- 14 hours ago
- Burr Ridge, IL (16 miles from New Lenox, IL)
- 14 hours ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Burr Ridge, IL (16 miles from New Lenox, IL)
- 14 hours ago
- Burr Ridge, IL (16 miles from New Lenox, IL)
- 14 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Management Trainee
- Burr Ridge, IL (16 miles from New Lenox, IL)
- 14 hours ago
- Burr Ridge, IL (16 miles from New Lenox, IL)
- 14 hours ago
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback....
Retail Customer Service Co-Worker (Full-Time)
- Bolingbrook, IL (14 miles from New Lenox, IL)
- 15 hours ago
- Bolingbrook, IL (14 miles from New Lenox, IL)
- 15 hours ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
9am - 3pm: Customer Service Representative (Part-Time)
- Crest Hill, IL (8 miles from New Lenox, IL)
- 15 hours ago
- Crest Hill, IL (8 miles from New Lenox, IL)
- 15 hours ago
Overview Shift Time Available: Monday - Friday | 9:00 AM - 3:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...
Sr. Customer Service Specialist (Remote Inbound Ca
- Naperville, IL (20 miles from New Lenox, IL)
- 18 hours ago
- Naperville, IL (20 miles from New Lenox, IL)
- 18 hours ago
at MultiPlan in Naperville, Illinois, United States Job Description At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend...
Remote WorkHealthcare Customer Service Representative
- Oak Brook, IL (20 miles from New Lenox, IL)
- 19 hours ago
- Oak Brook, IL (20 miles from New Lenox, IL)
- 19 hours ago
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Representative
- Woodridge, IL (16 miles from New Lenox, IL)
- 19 hours ago
- Woodridge, IL (16 miles from New Lenox, IL)
- 19 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Frankfort, IL (6 miles from New Lenox, IL)
- 23 hours ago
- Frankfort, IL (6 miles from New Lenox, IL)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for New Lenox, IL
Moving to New Lenox, IL? Find some basic demographic data about New Lenox, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Lenox, IL
Highest Education Level
Customer Service Representatives in New Lenox, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Spanish
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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