Customer Service Representative Jobs in Mount Prospect, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- Chicago, IL (17 miles from Mount Prospect, IL)
- 3 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 3 days ago
$18.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Seasonal Customer Service Representative - FT
- Forest View, IL (17 miles from Mount Prospect, IL)
- 3 days ago
- Forest View, IL (17 miles from Mount Prospect, IL)
- 3 days ago
$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Seasonal hiring! No experience necessary! Become a member of our Avis Budget Group team where youll be an appreciated and valued...
- Mundelein, IL (15 miles from Mount Prospect, IL)
- 30+ days ago
- Mundelein, IL (15 miles from Mount Prospect, IL)
- 30+ days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Waukegan, IL (21 miles from Mount Prospect, IL)
- 8 days ago
- Waukegan, IL (21 miles from Mount Prospect, IL)
- 8 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
CW-Sr Client Service Associate
- Chicago, IL (17 miles from Mount Prospect, IL)
- 17 hours ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 17 hours ago
Job Title: Client Service Associate Start Date: 23-Jun-2025 End Date: 01-Jul-2026 Location: Chicago Illinois 60606 United States Rate: $29/hr Position Summary The Client Service Associate partners...
Customer Sales Account Manager
- Waukegan, IL (21 miles from Mount Prospect, IL)
- 14 days ago
- Waukegan, IL (21 miles from Mount Prospect, IL)
- 14 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Waukegan, IL (21 miles from Mount Prospect, IL)
- 18 days ago
- Waukegan, IL (21 miles from Mount Prospect, IL)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Rep(9170) - 200 North Avenue
- West Chicago, IL (18 miles from Mount Prospect, IL)
- moments ago
- West Chicago, IL (18 miles from Mount Prospect, IL)
- moments ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Niles, IL (6 miles from Mount Prospect, IL)
- moments ago
- Niles, IL (6 miles from Mount Prospect, IL)
- moments ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(02837) 12 W Dundee Rd
- Wheeling, IL (4 miles from Mount Prospect, IL)
- 2 hours ago
- Wheeling, IL (4 miles from Mount Prospect, IL)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02878) - 4608 W Fullerton Ave
- Chicago, IL (17 miles from Mount Prospect, IL)
- 2 hours ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative (RSS)
- Hoffman Estates, IL (13 miles from Mount Prospect, IL)
- 2 hours ago
- Hoffman Estates, IL (13 miles from Mount Prospect, IL)
- 2 hours ago
Description Job Overview As a Resident Services Specialist, you'll be responsible for providing residents, board members, and vendors with information in response to inquiries, concerns and...
Customer Service Associate - Temporary
- Lyons, IL (18 miles from Mount Prospect, IL)
- 9 hours ago
- Lyons, IL (18 miles from Mount Prospect, IL)
- 9 hours ago
This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...
Customer Service Representative
- Woodridge, IL (23 miles from Mount Prospect, IL)
- 16 hours ago
- Woodridge, IL (23 miles from Mount Prospect, IL)
- 16 hours ago
... International Parkway, Woodridge, Illinois 60517 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important...
- Hainesville, IL (19 miles from Mount Prospect, IL)
- 16 hours ago
- Hainesville, IL (19 miles from Mount Prospect, IL)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Mount Prospect, IL
Moving to Mount Prospect, IL? Find some basic demographic data about Mount Prospect, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mount Prospect, IL
Highest Education Level
Customer Service Representatives in Mount Prospect, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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