Customer Service Representative Jobs in Mokena, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (22 miles from Mokena, IL)
- 6 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (22 miles from Mokena, IL)
- 6 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Store Customer Service Specialist
- Plainfield, IL (18 miles from Mokena, IL)
- 10 hours ago
- Plainfield, IL (18 miles from Mokena, IL)
- 10 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
On-Call Event Customer Service Representative
- Naperville, IL (20 miles from Mokena, IL)
- 11 hours ago
- Naperville, IL (20 miles from Mokena, IL)
- 11 hours ago
Posting Details Position Information Job Title On-Call Event Customer Service Representative Job Summary The On-Call Event Customer Service Representative provides event oversight and support to the...
Business Insurance Senior Client Service Representative
- Orland Park, IL (6 miles from Mokena, IL)
- 11 hours ago
- Orland Park, IL (6 miles from Mokena, IL)
- 11 hours ago
Company: Marsh McLennan Agency Description: Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of...
Customer Service Representative
- Harvey, IL (13 miles from Mokena, IL)
- 1 day ago
- Harvey, IL (13 miles from Mokena, IL)
- 1 day ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Dominos Pizza Customer Service Rep/ Pizza MakerNew Lenox IL (Must be 18 years of age)
- New Lenox, IL (4 miles from Mokena, IL)
- 1 day ago
- New Lenox, IL (4 miles from Mokena, IL)
- 1 day ago
Customer Service Representative:Domino's New Lenox is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people and...
Warehouse Customer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (14 miles from Mokena, IL)
- 1 day ago
- Bolingbrook, IL (14 miles from Mokena, IL)
- 1 day ago
3rd Shift Assembly Line Production Workers (CH#335109) CREST HILL, IL 60403 Posted: 07/03/2025 Employment Type: Temp Industry: Manufacturing Job Number: 335109 Pay Rate: 18.51 - 18.51/hr JOB...
Customer Success Specialist-Chicago, IL
- Berkeley, IL (24 miles from Mokena, IL)
- 1 day ago
- Berkeley, IL (24 miles from Mokena, IL)
- 1 day ago
SUMMARY: The Customer Success Specialist will play a crucial role in ensuring our customers' satisfaction and success throughout their journey with our products and services. The primary focus is...
Customer Service Representative
- Westchester, IL (22 miles from Mokena, IL)
- 1 day ago
- Westchester, IL (22 miles from Mokena, IL)
- 1 day ago
Ohly has a great opportunity for Customer Service Representative to join our team in Westchester, IL. The Customer Service Representative is responsible for duties as described below....
- Westchester, IL (22 miles from Mokena, IL)
- 1 day ago
- Westchester, IL (22 miles from Mokena, IL)
- 1 day ago
About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, youve experienced our work in your favorite chocolate, your pets food, the paper you write on,...
- Downers Grove, IL (20 miles from Mokena, IL)
- 1 day ago
- Downers Grove, IL (20 miles from Mokena, IL)
- 1 day ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
- Orland Park, IL (6 miles from Mokena, IL)
- 1 day ago
- Orland Park, IL (6 miles from Mokena, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Channahon, IL (17 miles from Mokena, IL)
- 1 day ago
- Channahon, IL (17 miles from Mokena, IL)
- 1 day ago
Req ID: 459046 Address: 23801 W. Bluff Rd Channahon, IL, 60410 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Representative
- Naperville, IL (20 miles from Mokena, IL)
- 2 days ago
- Naperville, IL (20 miles from Mokena, IL)
- 2 days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Joliet, IL (17 miles from Mokena, IL)
- 2 days ago
- Joliet, IL (17 miles from Mokena, IL)
- 2 days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Demographic Data for Mokena, IL
Moving to Mokena, IL? Find some basic demographic data about Mokena, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mokena, IL
Highest Education Level
Customer Service Representatives in Mokena, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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