Customer Service Representative Jobs in Mazon, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Shorewood, IL (22 miles from Mazon, IL)
- 6 hours ago
- Shorewood, IL (22 miles from Mazon, IL)
- 6 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Eyewear Customer Service/Sales Advisor Part Time
- Coal City, IL (7 miles from Mazon, IL)
- 1 day ago
- Coal City, IL (7 miles from Mazon, IL)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Store Customer Service Specialist
- Plainfield, IL (24 miles from Mazon, IL)
- 3 days ago
- Plainfield, IL (24 miles from Mazon, IL)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist
- Joliet, IL (22 miles from Mazon, IL)
- 3 days ago
- Joliet, IL (22 miles from Mazon, IL)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Elwood, IL (20 miles from Mazon, IL)
- 4 days ago
- Elwood, IL (20 miles from Mazon, IL)
- 4 days ago
Now Hiring: Bilingual (Spanish/English) Customer Service Representative. We're looking for a motivated and friendly Customer Service Rep. to join our team!...
1st Shift - Customer Service Representative (M-F 7:30am-4pm)
- Elwood, IL (20 miles from Mazon, IL)
- 5 days ago
- Elwood, IL (20 miles from Mazon, IL)
- 5 days ago
At CJ Logistics, our Customer Service Representatives keep things moving!...
Customer Service Associate - Part Time
- Joliet, IL (22 miles from Mazon, IL)
- 7 days ago
- Joliet, IL (22 miles from Mazon, IL)
- 7 days ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative, PT 1st Shift - Weekends
- Plainfield, IL (24 miles from Mazon, IL)
- 13 days ago
- Plainfield, IL (24 miles from Mazon, IL)
- 13 days ago
Store 4706863: 2422 State Route 59, Plainfield, Illinois 60586 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Plainfield, IL (24 miles from Mazon, IL)
- 14 days ago
- Plainfield, IL (24 miles from Mazon, IL)
- 14 days ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Automotive Customer Service Advisor
- Joliet, IL (22 miles from Mazon, IL)
- 17 days ago
- Joliet, IL (22 miles from Mazon, IL)
- 17 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Pharmacy Customer Service Associate
- Plainfield, IL (24 miles from Mazon, IL)
- 20 days ago
- Plainfield, IL (24 miles from Mazon, IL)
- 20 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Braceville, IL (6 miles from Mazon, IL)
- 20 days ago
- Braceville, IL (6 miles from Mazon, IL)
- 20 days ago
Req ID: 458893 Address: 12 W. Northbrook Drive Dwight, IL, 60420 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
MRO Customer Service Specialist (Front Office) (H/F)
- Plainfield, IL (24 miles from Mazon, IL)
- 22 days ago
- Plainfield, IL (24 miles from Mazon, IL)
- 22 days ago
Service Representative I (H/F) SAFRAN SEATS USA LLC Permanent contract Gainesville il y a 8 jours Customer Service Representative (H/F) SAFRAN AEROSYSTEMS SERVICES AMERICAS, LLC Permanent contract...
Customer Service Representative, 2nd Shift
- Morris, IL (9 miles from Mazon, IL)
- 23 days ago
- Morris, IL (9 miles from Mazon, IL)
- 23 days ago
Store 4701446: 1501 N Division St, Morris, Illinois 60450 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Spanish Bilingual Remote Customer Service Representative
- Coal City, IL (7 miles from Mazon, IL)
- 25 days ago
- Coal City, IL (7 miles from Mazon, IL)
- 25 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Mazon, IL
Moving to Mazon, IL? Find some basic demographic data about Mazon, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mazon, IL
Highest Education Level
Customer Service Representatives in Mazon, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »