Customer Service Representative Jobs in Mascoutah, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service Rep - Starting Monday, 8/4/2025
- Belleville, IL (10 miles from Mascoutah, IL)
- 2 hours ago
- Belleville, IL (10 miles from Mascoutah, IL)
- 2 hours ago
Come join our thriving team as a Remote Customer Service Representative!...
Remote WorkCustomer Service Salesperson - Highland, IL
- Highland, IL (22 miles from Mascoutah, IL)
- 1 day ago
- Highland, IL (22 miles from Mascoutah, IL)
- 1 day ago
Customer Service Salesperson - Highland, IL Description Responsible or involved in all service aspects of customers' orders, questions, problems, contracts, changes, and quotes to satisfy...
- Sauget, IL (22 miles from Mascoutah, IL)
- 3 days ago
- Sauget, IL (22 miles from Mascoutah, IL)
- 3 days ago
Come and experience the difference with R+L Carriers R+L Carriers has immediate need for a Full Time Customer Service Representative in our Sauget, IL Service Center office....
Customer Service Representative
- Glen Carbon, IL (23 miles from Mascoutah, IL)
- 3 days ago
- Glen Carbon, IL (23 miles from Mascoutah, IL)
- 3 days ago
Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Troy, IL (18 miles from Mascoutah, IL)
- 4 days ago
- Troy, IL (18 miles from Mascoutah, IL)
- 4 days ago
Store 4701359: 536 Edwardsville Rd, Troy, Illinois 62294 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- O Fallon, IL (12 miles from Mascoutah, IL)
- 5 days ago
- O Fallon, IL (12 miles from Mascoutah, IL)
- 5 days ago
Ready for a new career? Let us help you develop the skills you need for a successful career in the credit union industry. What is a credit union? Credit unions are not-for-profit organizations...
Pharmacy Customer Service Associate
- Collinsville, IL (19 miles from Mascoutah, IL)
- 5 days ago
- Collinsville, IL (19 miles from Mascoutah, IL)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Collinsville, IL (19 miles from Mascoutah, IL)
- 5 days ago
- Collinsville, IL (19 miles from Mascoutah, IL)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Donor Support Technician
- O Fallon, IL (12 miles from Mascoutah, IL)
- 6 days ago
- O Fallon, IL (12 miles from Mascoutah, IL)
- 6 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Medical Screener - Reception Technician (Customer Service)
- O Fallon, IL (12 miles from Mascoutah, IL)
- 6 days ago
- O Fallon, IL (12 miles from Mascoutah, IL)
- 6 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service Sales Representative
- O Fallon, IL (12 miles from Mascoutah, IL)
- 7 days ago
- O Fallon, IL (12 miles from Mascoutah, IL)
- 7 days ago
6007 - O'Fallon - 1254 Central Park Drive, O'Fallon, Illinois, 62269 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Rep(02855) - 4996 Rte 159 Unit A Glen
- Glen Carbon, IL (23 miles from Mascoutah, IL)
- 11 days ago
- Glen Carbon, IL (23 miles from Mascoutah, IL)
- 11 days ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Rep(02752) - 1506 S Main St
- Red Bud, IL (21 miles from Mascoutah, IL)
- 11 days ago
- Red Bud, IL (21 miles from Mascoutah, IL)
- 11 days ago
Company Description As a MBR Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers....
- Troy, IL (18 miles from Mascoutah, IL)
- 11 days ago
- Troy, IL (18 miles from Mascoutah, IL)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, Afternoons
- Maryville, IL (21 miles from Mascoutah, IL)
- 13 days ago
- Maryville, IL (21 miles from Mascoutah, IL)
- 13 days ago
Store 4701459: 6559 State Rte 162, Maryville, Illinois 62062 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Mascoutah, IL
Moving to Mascoutah, IL? Find some basic demographic data about Mascoutah, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mascoutah, IL
Highest Education Level
Customer Service Representatives in Mascoutah, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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