Customer Service Representative Jobs in Martinton, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-14 of 14 Jobs

Customer Account Representative

  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 4 days ago
  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 4 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Representative

  • Kankakee, IL (14 miles from Martinton, IL)
  • 9 days ago
  • Kankakee, IL (14 miles from Martinton, IL)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - No Weekends

  • Kankakee, IL (14 miles from Martinton, IL)
  • 13 days ago
  • Kankakee, IL (14 miles from Martinton, IL)
  • 13 days ago

experience set on one call resolution....

Customer Service Associate

  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 13 days ago
  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 13 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 13 days ago
  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 13 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Manteno, IL (23 miles from Martinton, IL)
  • 18 days ago
  • Manteno, IL (23 miles from Martinton, IL)
  • 18 days ago

Store 4701386: 113 Cypress Dr, Manteno, Illinois 60950 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Grant Park, IL (23 miles from Martinton, IL)
  • 19 days ago
  • Grant Park, IL (23 miles from Martinton, IL)
  • 19 days ago

Req ID: 463448 Address: 8316 N. Route 1 Grant Park, IL, 60940 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Spanish Bilingual Remote Customer Service Representative

  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 26 days ago
  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 26 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Kankakee, IL (14 miles from Martinton, IL)
  • 30+ days ago
  • Kankakee, IL (14 miles from Martinton, IL)
  • 30+ days ago

The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly,...

Customer Service Representative, Overnights

  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 45+ days ago
  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 45+ days ago

Store 4700173: 655 N Convent St, Bourbonnais, Illinois 60914 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Evenings

  • Bradley, IL (16 miles from Martinton, IL)
  • 45+ days ago
  • Bradley, IL (16 miles from Martinton, IL)
  • 45+ days ago

Store 4701392: 280 N Kennedy Dr, Bradley, Illinois 60915 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Afternoons

  • Bradley, IL (16 miles from Martinton, IL)
  • 45+ days ago
  • Bradley, IL (16 miles from Martinton, IL)
  • 45+ days ago

Store 4701392: 280 N Kennedy Dr, Bradley, Illinois 60915 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Bradley, IL (16 miles from Martinton, IL)
  • 45+ days ago
  • Bradley, IL (16 miles from Martinton, IL)
  • 45+ days ago

Customer Service Associate - (BDL.1) Job Title Customer Service Associate Location Windsor Locks, CT 06096 US (Primary) Job Type Full Time/Part Time Category Customer Service Education Job...

Customer Service Representatives

  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 90+ days ago
  • Bourbonnais, IL (19 miles from Martinton, IL)
  • 90+ days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....

Demographic Data for Martinton, IL

Moving to Martinton, IL? Find some basic demographic data about Martinton, IL below.


Local
National
803
10
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Martinton, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Martinton, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Martinton, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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