Customer Service Representative Jobs in Marseilles, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Utica, IL (15 miles from Marseilles, IL)
- 1 hour ago
- Utica, IL (15 miles from Marseilles, IL)
- 1 hour ago
Req ID: 458894 Address: 3020 E. 8th Rd. Utica, IL, 61373 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Store Customer Service Specialist (Shared-Multiple Locations)
- Peru, IL (22 miles from Marseilles, IL)
- 3 days ago
- Peru, IL (22 miles from Marseilles, IL)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Eyewear Customer Service/Sales Advisor Part Time
- Coal City, IL (22 miles from Marseilles, IL)
- 4 days ago
- Coal City, IL (22 miles from Marseilles, IL)
- 4 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Store Customer Service Specialist
- Yorkville, IL (22 miles from Marseilles, IL)
- 6 days ago
- Yorkville, IL (22 miles from Marseilles, IL)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative, PT 3rd Shift - Weekends
- Yorkville, IL (22 miles from Marseilles, IL)
- 9 days ago
- Yorkville, IL (22 miles from Marseilles, IL)
- 9 days ago
Store 4706712: 1421 N Bridge St, Yorkville, Illinois 60560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Dwight, IL (23 miles from Marseilles, IL)
- 11 days ago
- Dwight, IL (23 miles from Marseilles, IL)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative, 2nd Shift - Open Availability
- Streator, IL (18 miles from Marseilles, IL)
- 21 days ago
- Streator, IL (18 miles from Marseilles, IL)
- 21 days ago
Store 4701245: 1006 W Main St, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Blood Collection Staff Customer Service
- Peru, IL (22 miles from Marseilles, IL)
- 22 days ago
- Peru, IL (22 miles from Marseilles, IL)
- 22 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Associate - Temporary
- Peru, IL (22 miles from Marseilles, IL)
- 24 days ago
- Peru, IL (22 miles from Marseilles, IL)
- 24 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative, 2nd Shift
- Morris, IL (14 miles from Marseilles, IL)
- 27 days ago
- Morris, IL (14 miles from Marseilles, IL)
- 27 days ago
Store 4701446: 1501 N Division St, Morris, Illinois 60450 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Spanish Bilingual Remote Customer Service Representative
- Coal City, IL (22 miles from Marseilles, IL)
- 28 days ago
- Coal City, IL (22 miles from Marseilles, IL)
- 28 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative, PT Weekends
- Streator, IL (18 miles from Marseilles, IL)
- 30+ days ago
- Streator, IL (18 miles from Marseilles, IL)
- 30+ days ago
Store 4701246: 1211 S Bloomington St, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT/FT Overnights - Weekend Availability
- Minooka, IL (22 miles from Marseilles, IL)
- 30+ days ago
- Minooka, IL (22 miles from Marseilles, IL)
- 30+ days ago
Store 4706833: 2101 S Ridge Rd, Minooka, Illinois 60447 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- La Salle, IL (19 miles from Marseilles, IL)
- 45+ days ago
- La Salle, IL (19 miles from Marseilles, IL)
- 45+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Pharmacy Customer Service Associate
- Streator, IL (18 miles from Marseilles, IL)
- 45+ days ago
- Streator, IL (18 miles from Marseilles, IL)
- 45+ days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Demographic Data for Marseilles, IL
Moving to Marseilles, IL? Find some basic demographic data about Marseilles, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Marseilles, IL
Highest Education Level
Customer Service Representatives in Marseilles, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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