Customer Service Representative Jobs in Markham, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (11 miles from Markham, IL)
- 4 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (11 miles from Markham, IL)
- 4 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Customer Service Representative - PT
- Chicago, IL (20 miles from Markham, IL)
- 5 days ago
- Chicago, IL (20 miles from Markham, IL)
- 5 days ago
$18.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Seasonal Customer Service Representative - FT
- Forest View, IL (16 miles from Markham, IL)
- 5 days ago
- Forest View, IL (16 miles from Markham, IL)
- 5 days ago
$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Seasonal hiring! No experience necessary! Become a member of our Avis Budget Group team where youll be an appreciated and valued...
Senior Customer Service Representative
- Hammond, IN (8 miles from Markham, IL)
- 2 hours ago
- Hammond, IN (8 miles from Markham, IL)
- 2 hours ago
As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution....
Customer Service Associate - Temporary
- River Forest, IL (21 miles from Markham, IL)
- 2 hours ago
- River Forest, IL (21 miles from Markham, IL)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Oak Forest, IL (4 miles from Markham, IL)
- 5 hours ago
- Oak Forest, IL (4 miles from Markham, IL)
- 5 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Experienced Client Service Representative
- Chicago, IL (20 miles from Markham, IL)
- 5 hours ago
- Chicago, IL (20 miles from Markham, IL)
- 5 hours ago
Client Service Representative VCA Cat Hospital of Chicago is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets...
Customer Service Rep(02777) - 329 Chicago Ave
- Oak Park, IL (20 miles from Markham, IL)
- 11 hours ago
- Oak Park, IL (20 miles from Markham, IL)
- 11 hours ago
Customer Service Rep(02777) - 329 Chicago Ave Domino's Franchise - 3.4 Oak Park, IL Job Details Full-time Estimated: $30K - $31.5K a year 1 day ago Qualifications Entry level Full Job Description...
Pharmacy Customer Service Associate
- Willowbrook, IL (17 miles from Markham, IL)
- 12 hours ago
- Willowbrook, IL (17 miles from Markham, IL)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Crown Point, IN (22 miles from Markham, IL)
- 12 hours ago
- Crown Point, IN (22 miles from Markham, IL)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Stone Park, IL (23 miles from Markham, IL)
- 1 day ago
- Stone Park, IL (23 miles from Markham, IL)
- 1 day ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Client Services - Associate II
- Chicago, IL (20 miles from Markham, IL)
- 1 day ago
- Chicago, IL (20 miles from Markham, IL)
- 1 day ago
Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping...
Showroom Customer Service Representative
- Chicago, IL (20 miles from Markham, IL)
- 1 day ago
- Chicago, IL (20 miles from Markham, IL)
- 1 day ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Part-Time Customer Service Representative - Neonatal ICU (Evenings)
- Chicago, IL (20 miles from Markham, IL)
- 1 day ago
- Chicago, IL (20 miles from Markham, IL)
- 1 day ago
Part-Time Customer Service Representative - Neonatal ICU (Evenings) Hiring Department : NICU Location : Chicago, IL USA Requisition ID : 1035424 FTE : 0.50 Work Schedule : 3pm-11pm with rotating weekends...
Customer Account Representative
- Merrillville, IN (19 miles from Markham, IL)
- 1 day ago
- Merrillville, IN (19 miles from Markham, IL)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Demographic Data for Markham, IL
Moving to Markham, IL? Find some basic demographic data about Markham, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Markham, IL
Highest Education Level
Customer Service Representatives in Markham, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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