Customer Service Representative Jobs in Markham, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 314 Jobs
Circle Buick GMC Hummer EV

Automotive Sales BDC

Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...

Customer Service Representative - PT

  • Chicago, IL (20 miles from Markham, IL)
  • 5 days ago
  • Chicago, IL (20 miles from Markham, IL)
  • 5 days ago

$18.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...

Seasonal Customer Service Representative - FT

  • Forest View, IL (16 miles from Markham, IL)
  • 5 days ago
  • Forest View, IL (16 miles from Markham, IL)
  • 5 days ago

$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Seasonal hiring! No experience necessary! Become a member of our Avis Budget Group team where youll be an appreciated and valued...

Senior Customer Service Representative

  • Hammond, IN (8 miles from Markham, IL)
  • 2 hours ago
  • Hammond, IN (8 miles from Markham, IL)
  • 2 hours ago

As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution....

Customer Service Associate - Temporary

  • River Forest, IL (21 miles from Markham, IL)
  • 2 hours ago
  • River Forest, IL (21 miles from Markham, IL)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Oak Forest, IL (4 miles from Markham, IL)
  • 5 hours ago
  • Oak Forest, IL (4 miles from Markham, IL)
  • 5 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Experienced Client Service Representative

  • Chicago, IL (20 miles from Markham, IL)
  • 5 hours ago
  • Chicago, IL (20 miles from Markham, IL)
  • 5 hours ago

Client Service Representative VCA Cat Hospital of Chicago is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets...

Customer Service Rep(02777) - 329 Chicago Ave

  • Oak Park, IL (20 miles from Markham, IL)
  • 11 hours ago
  • Oak Park, IL (20 miles from Markham, IL)
  • 11 hours ago

Customer Service Rep(02777) - 329 Chicago Ave Domino's Franchise - 3.4 Oak Park, IL Job Details Full-time Estimated: $30K - $31.5K a year 1 day ago Qualifications Entry level Full Job Description...

Pharmacy Customer Service Associate

  • Willowbrook, IL (17 miles from Markham, IL)
  • 12 hours ago
  • Willowbrook, IL (17 miles from Markham, IL)
  • 12 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Crown Point, IN (22 miles from Markham, IL)
  • 12 hours ago
  • Crown Point, IN (22 miles from Markham, IL)
  • 12 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service

  • Stone Park, IL (23 miles from Markham, IL)
  • 1 day ago
  • Stone Park, IL (23 miles from Markham, IL)
  • 1 day ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Client Services - Associate II

  • Chicago, IL (20 miles from Markham, IL)
  • 1 day ago
  • Chicago, IL (20 miles from Markham, IL)
  • 1 day ago

Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping...

Showroom Customer Service Representative

  • Chicago, IL (20 miles from Markham, IL)
  • 1 day ago
  • Chicago, IL (20 miles from Markham, IL)
  • 1 day ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Part-Time Customer Service Representative - Neonatal ICU (Evenings)

  • Chicago, IL (20 miles from Markham, IL)
  • 1 day ago
  • Chicago, IL (20 miles from Markham, IL)
  • 1 day ago

Part-Time Customer Service Representative - Neonatal ICU (Evenings) Hiring Department : NICU Location : Chicago, IL USA Requisition ID : 1035424 FTE : 0.50 Work Schedule : 3pm-11pm with rotating weekends...

Customer Account Representative

  • Merrillville, IN (19 miles from Markham, IL)
  • 1 day ago
  • Merrillville, IN (19 miles from Markham, IL)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Demographic Data for Markham, IL

Moving to Markham, IL? Find some basic demographic data about Markham, IL below.


Local
National
12,812,477
319,486

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Markham, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Markham, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Markham, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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