Customer Service Representative Jobs in Marengo, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep for Sign Shop / Sales & Production
- Loves Park, IL (20 miles from Marengo, IL)
- 1 day ago
- Loves Park, IL (20 miles from Marengo, IL)
- 1 day ago
un Customer Service Rep for Sign Shop / Sales & Production (Northern Illinois) compensation: commensurate with experience employment type: experience level: mid level job title: Client Service...
Client Service Associate- Loves Park, IL
- Loves Park, IL (20 miles from Marengo, IL)
- 2 days ago
- Loves Park, IL (20 miles from Marengo, IL)
- 2 days ago
Summary** **Job Description** **Description - External** **Job Summary** Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services...
Customer Service Representative- HVAC Industry
- Vlg of Lakewd, IL (15 miles from Marengo, IL)
- 2 days ago
- Vlg of Lakewd, IL (15 miles from Marengo, IL)
- 2 days ago
An established HVAC company based in Crystal Lake, IL, looking for a dedicated Customer Service Representative to join their dynamic team....
Store Customer Service Specialist
- Dekalb, IL (24 miles from Marengo, IL)
- 2 days ago
- Dekalb, IL (24 miles from Marengo, IL)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Lake Geneva, WI (23 miles from Marengo, IL)
- 2 days ago
- Lake Geneva, WI (23 miles from Marengo, IL)
- 2 days ago
Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...
Customer Service Rep for Sign Shop / Sales & Production
- Loves Park, IL (20 miles from Marengo, IL)
- 2 days ago
- Loves Park, IL (20 miles from Marengo, IL)
- 2 days ago
Busy Sign Shop seeking applicants with the following skills: Customer Service Sales & Account Management Estimating Vinyl Decal Installation & Graphic Production
- Barrington, IL (24 miles from Marengo, IL)
- 3 days ago
- Barrington, IL (24 miles from Marengo, IL)
- 3 days ago
Join a dynamic team supporting medical facility purchasing agents in this contract-to-hire position! This role offers extensive paid training (2-3 months) with clear path to permanent employment....
Customer Service Representative
- Lake in the Hills, IL (16 miles from Marengo, IL)
- 3 days ago
- Lake in the Hills, IL (16 miles from Marengo, IL)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Machesney Park, IL (22 miles from Marengo, IL)
- 3 days ago
- Machesney Park, IL (22 miles from Marengo, IL)
- 3 days ago
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
Representative - Customer Service (Order Clerk)
- Rockford, IL (23 miles from Marengo, IL)
- 4 days ago
- Rockford, IL (23 miles from Marengo, IL)
- 4 days ago
GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...
Customer Service Representative - HIRING ASAP
- East Dundee, IL (18 miles from Marengo, IL)
- 5 days ago
- East Dundee, IL (18 miles from Marengo, IL)
- 5 days ago
Provide a variety of customer support services through the mail, telephone, and direct personal contact Answers 30 calls a day Process orders and assignments and enter data into our internal...
Customer Service Representative
- East Dundee, IL (18 miles from Marengo, IL)
- 5 days ago
- East Dundee, IL (18 miles from Marengo, IL)
- 5 days ago
Provide a variety of customer support services through the mail, telephone, and direct personal contact Answers 30 calls a day Process orders and assignments and enter data into our internal...
Customer Service Associate - Temporary
- Carpentersville, IL (18 miles from Marengo, IL)
- 5 days ago
- Carpentersville, IL (18 miles from Marengo, IL)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, PT Open Availability
- Fox Lake, IL (24 miles from Marengo, IL)
- 6 days ago
- Fox Lake, IL (24 miles from Marengo, IL)
- 6 days ago
Store 4706830: 1352 S US Hwy 12, Fox Lake, Illinois 60020 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Dekalb, IL (24 miles from Marengo, IL)
- 6 days ago
- Dekalb, IL (24 miles from Marengo, IL)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Marengo, IL
Moving to Marengo, IL? Find some basic demographic data about Marengo, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Marengo, IL
Highest Education Level
Customer Service Representatives in Marengo, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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