Customer Service Representative Jobs in Lenzburg, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Shiloh, IL (21 miles from Lenzburg, IL)
- 23 hours ago
- Shiloh, IL (21 miles from Lenzburg, IL)
- 23 hours ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Rainstorm Car Wash Customer Service Representative
- Belleville, IL (15 miles from Lenzburg, IL)
- 1 day ago
- Belleville, IL (15 miles from Lenzburg, IL)
- 1 day ago
Store 4701827: 5600 N Belt W, Belleville, Illinois 62226 Availability - Shift/Days Full time Flexible Availability Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for greeting...
Retail Customer Service Cashier
- New Baden, IL (13 miles from Lenzburg, IL)
- 1 day ago
- New Baden, IL (13 miles from Lenzburg, IL)
- 1 day ago
Req ID: 459072 Address: 8690 Richter School Road New Baden, IL, 62265 Benefits: * $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Spanish Bilingual Remote Customer Service Representative
- Waterloo, IL (21 miles from Lenzburg, IL)
- 4 days ago
- Waterloo, IL (21 miles from Lenzburg, IL)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Rep - Starting Monday, 8/4/2025
- Belleville, IL (15 miles from Lenzburg, IL)
- 5 days ago
- Belleville, IL (15 miles from Lenzburg, IL)
- 5 days ago
Come join our thriving team as a Remote Customer Service Representative!...
Remote WorkCustomer Service - Donor Support Technician
- O Fallon, IL (21 miles from Lenzburg, IL)
- 11 days ago
- O Fallon, IL (21 miles from Lenzburg, IL)
- 11 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Medical Screener - Reception Technician (Customer Service)
- O Fallon, IL (21 miles from Lenzburg, IL)
- 11 days ago
- O Fallon, IL (21 miles from Lenzburg, IL)
- 11 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service Sales Representative
- O Fallon, IL (21 miles from Lenzburg, IL)
- 12 days ago
- O Fallon, IL (21 miles from Lenzburg, IL)
- 12 days ago
6007 - O'Fallon - 1254 Central Park Drive, O'Fallon, Illinois, 62269 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Representative
- Belleville, IL (15 miles from Lenzburg, IL)
- 13 days ago
- Belleville, IL (15 miles from Lenzburg, IL)
- 13 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Fairview Heights, IL (23 miles from Lenzburg, IL)
- 15 days ago
- Fairview Heights, IL (23 miles from Lenzburg, IL)
- 15 days ago
Store 4701594: 301 Salem Pl, Fairview Heights, Illinois 62208 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(02752) - 1506 S Main St
- Red Bud, IL (15 miles from Lenzburg, IL)
- 16 days ago
- Red Bud, IL (15 miles from Lenzburg, IL)
- 16 days ago
Company Description As a MBR Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers....
- Belleville, IL (15 miles from Lenzburg, IL)
- 25 days ago
- Belleville, IL (15 miles from Lenzburg, IL)
- 25 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, Evenings
- Nashville, IL (19 miles from Lenzburg, IL)
- 28 days ago
- Nashville, IL (19 miles from Lenzburg, IL)
- 28 days ago
Store 4701354: 150 N Mill St, Nashville, Illinois 62263 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Mid Shift
- Nashville, IL (19 miles from Lenzburg, IL)
- 28 days ago
- Nashville, IL (19 miles from Lenzburg, IL)
- 28 days ago
Store 4701354: 150 N Mill St, Nashville, Illinois 62263 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Team Member
- Shiloh, IL (21 miles from Lenzburg, IL)
- 29 days ago
- Shiloh, IL (21 miles from Lenzburg, IL)
- 29 days ago
Store - Shiloh, IL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Lenzburg, IL
Moving to Lenzburg, IL? Find some basic demographic data about Lenzburg, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lenzburg, IL
Highest Education Level
Customer Service Representatives in Lenzburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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