Customer Service Representative Jobs in Lemont, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Creative Financial Staffing
- Elk Grove Village, IL (22 miles from Lemont, IL)
- 1 hour ago
- Elk Grove Village, IL (22 miles from Lemont, IL)
- 1 hour ago
Customer Service Specialist Elk Grove Village, IL Our client, a stable and growing Manufacturing company, is hiring a Customer Service Specialist to join its team. This Customer Service Specialist...
In PersonRemote Facility Maintenance Customer Service Accou
- Allied National Services
- Chicago, IL (22 miles from Lemont, IL)
- 1 hour ago
- Chicago, IL (22 miles from Lemont, IL)
- 1 hour ago
at Allied National Services in Chicago, Illinois, United States Job Description At Allied National Services, we specialize in delivering reliable, high-quality facility maintenance solutions to a...
RemoteCustomer Service Representative
- Aston Carter
- Aurora, IL (16 miles from Lemont, IL)
- 1 hour ago
- Aurora, IL (16 miles from Lemont, IL)
- 1 hour ago
Service Representative to join a dynamic, fast-paced team supporting customers through service requests and issue resolution....
HybridCustomer Service Representative 1
- Southeastern Freight Lines
- Norridge, IL (21 miles from Lemont, IL)
- 1 hour ago
- Norridge, IL (21 miles from Lemont, IL)
- 1 hour ago
As the Customer Service Representative 1, you will be responsible for handling hundreds of incoming customer service telephone inquiries from external and internal customers....
In PersonCustomer Service - Winners Circle Staff
- Dave & Buster's Management Corporation, Inc.
- Schaumburg, IL (24 miles from Lemont, IL)
- 2 hours ago
- Schaumburg, IL (24 miles from Lemont, IL)
- 2 hours ago
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs....
In Person- TEKsystems
- Schaumburg, IL (24 miles from Lemont, IL)
- 2 hours ago
- Schaumburg, IL (24 miles from Lemont, IL)
- 2 hours ago
About the Role This is a highimpact customer support role focused on email case management and issue resolution, not a highvolume call center environment. The Client Support Specialist plays a...
In Person ContractCustomer Service Representative
- Signode
- Roselle, IL (21 miles from Lemont, IL)
- 2 hours ago
- Roselle, IL (21 miles from Lemont, IL)
- 2 hours ago
Company DescriptionWith over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit...
In PersonCustomer Success Advocate - US Remote
- Motorola Solutions
- Chicago, IL (22 miles from Lemont, IL)
- 5 hours ago
- Chicago, IL (22 miles from Lemont, IL)
- 5 hours ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
RemoteCustomer Service and Rebate Processing Team Supervisor
- Nexant, Inc.
- Chicago, IL (22 miles from Lemont, IL)
- 5 hours ago
- Chicago, IL (22 miles from Lemont, IL)
- 5 hours ago
Resource Innovations is seeking a Customer Service and Rebate Processing Supervisor to join our growing team. As a Customer Service and Rebate Processing Supervisor with Resource Innovations, you...
In PersonDistribution Customer Service Representative
- NFI Industries
- University Park, IL (20 miles from Lemont, IL)
- 6 hours ago
- University Park, IL (20 miles from Lemont, IL)
- 6 hours ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
In PersonCustomer Service Representative - Home Improvement - Work from home
- Mr. Handyman
- Oak Park, IL (17 miles from Lemont, IL)
- 9 hours ago
- Oak Park, IL (17 miles from Lemont, IL)
- 9 hours ago
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman were growing our team so we can continue to be one of the most...
RemoteCustomer Service Representative
- National Express
- Warrenville, IL (15 miles from Lemont, IL)
- 18 hours ago
- Warrenville, IL (15 miles from Lemont, IL)
- 18 hours ago
Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee...
In PersonCustomer Service Representative
- MC Machinery Systems, Inc.
- Elk Grove Village, IL (22 miles from Lemont, IL)
- 18 hours ago
- Elk Grove Village, IL (22 miles from Lemont, IL)
- 18 hours ago
DESCRIPTION: The Customer Service Representative will support by providing helpful product information to clients and answer customer’s inquiries in a timely and courteous manner....
In PersonAutomotive Customer Service Advisor
- Icahn Automotive
- Chicago Ridge, IL (10 miles from Lemont, IL)
- 18 hours ago
- Chicago Ridge, IL (10 miles from Lemont, IL)
- 18 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In Person- GoodVets
- Chicago, IL (22 miles from Lemont, IL)
- 19 hours ago
- Chicago, IL (22 miles from Lemont, IL)
- 19 hours ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In PersonDemographic Data for Lemont, IL
Moving to Lemont, IL? Find some basic demographic data about Lemont, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lemont, IL
Highest Education Level
Customer Service Representatives in Lemont, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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