Customer Service Representative Jobs in Kingston, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Rockford, IL (24 miles from Kingston, IL)
- 14 days ago
- Rockford, IL (24 miles from Kingston, IL)
- 14 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Rockford, IL (24 miles from Kingston, IL)
- 17 days ago
- Rockford, IL (24 miles from Kingston, IL)
- 17 days ago
Staples is business to business. Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Customer Service Rep for Sign Shop / Sales & Production
- Loves Park, IL (19 miles from Kingston, IL)
- 1 day ago
- Loves Park, IL (19 miles from Kingston, IL)
- 1 day ago
un Customer Service Rep for Sign Shop / Sales & Production (Northern Illinois) compensation: commensurate with experience employment type: experience level: mid level job title: Client Service...
Client Service Associate- Loves Park, IL
- Loves Park, IL (19 miles from Kingston, IL)
- 2 days ago
- Loves Park, IL (19 miles from Kingston, IL)
- 2 days ago
Summary** **Job Description** **Description - External** **Job Summary** Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services...
- Rockford, IL (24 miles from Kingston, IL)
- 2 days ago
- Rockford, IL (24 miles from Kingston, IL)
- 2 days ago
This job was posted by : For more information, please see: **Customer Care Specialist** Obsidian Manufacturing Industries, Inc. is seeking an organized Customer Care Specialist to join our...
Store Customer Service Specialist
- Dekalb, IL (14 miles from Kingston, IL)
- 2 days ago
- Dekalb, IL (14 miles from Kingston, IL)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep for Sign Shop / Sales & Production
- Loves Park, IL (19 miles from Kingston, IL)
- 2 days ago
- Loves Park, IL (19 miles from Kingston, IL)
- 2 days ago
Busy Sign Shop seeking applicants with the following skills: Customer Service Sales & Account Management Estimating Vinyl Decal Installation & Graphic Production
Customer Service Representative
- Lake in the Hills, IL (23 miles from Kingston, IL)
- 3 days ago
- Lake in the Hills, IL (23 miles from Kingston, IL)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Account Representative
- Rockford, IL (24 miles from Kingston, IL)
- 3 days ago
- Rockford, IL (24 miles from Kingston, IL)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Machesney Park, IL (21 miles from Kingston, IL)
- 3 days ago
- Machesney Park, IL (21 miles from Kingston, IL)
- 3 days ago
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
Representative - Customer Service (Order Clerk)
- Rockford, IL (16 miles from Kingston, IL)
- 4 days ago
- Rockford, IL (16 miles from Kingston, IL)
- 4 days ago
GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...
Customer Service Representative - HIRING ASAP
- East Dundee, IL (23 miles from Kingston, IL)
- 5 days ago
- East Dundee, IL (23 miles from Kingston, IL)
- 5 days ago
Provide a variety of customer support services through the mail, telephone, and direct personal contact Answers 30 calls a day Process orders and assignments and enter data into our internal...
Customer Service Representative
- East Dundee, IL (23 miles from Kingston, IL)
- 5 days ago
- East Dundee, IL (23 miles from Kingston, IL)
- 5 days ago
Provide a variety of customer support services through the mail, telephone, and direct personal contact Answers 30 calls a day Process orders and assignments and enter data into our internal...
Customer Experience Representative
- Rockford, IL (24 miles from Kingston, IL)
- 5 days ago
- Rockford, IL (24 miles from Kingston, IL)
- 5 days ago
Position Overview: The Customer Experience Representative will be the frontline ambassador for our company, responsible for delivering exceptional service and support to our valued customers. This...
Customer Service Associate - Temporary
- Carpentersville, IL (24 miles from Kingston, IL)
- 5 days ago
- Carpentersville, IL (24 miles from Kingston, IL)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Kingston, IL
Moving to Kingston, IL? Find some basic demographic data about Kingston, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kingston, IL
Highest Education Level
Customer Service Representatives in Kingston, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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