Customer Service Representative Jobs in Kankakee, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Bourbonnais, IL (6 miles from Kankakee, IL)
- 17 hours ago
- Bourbonnais, IL (6 miles from Kankakee, IL)
- 17 hours ago
Store 4700171: 1090 Main Street NW, Bourbonnais, Illinois 60914 Shift Availability Overnight Job Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative...
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly,...
- Peotone, IL (16 miles from Kankakee, IL)
- 6 days ago
- Peotone, IL (16 miles from Kankakee, IL)
- 6 days ago
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Customer Service Representative
- Gilman, IL (23 miles from Kankakee, IL)
- 7 days ago
- Gilman, IL (23 miles from Kankakee, IL)
- 7 days ago
Job Purpose and Impact The Customer Service Representative will execute a limited scale of customer service activities for a single site team....
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Retail Customer Service Cashier
- Wilmington, IL (16 miles from Kankakee, IL)
- 24 days ago
- Wilmington, IL (16 miles from Kankakee, IL)
- 24 days ago
Req ID: 458167 Address: 21624 W Alexander Farm Rd Wilmington, IL, 60481 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Req ID: 465415 Address: 3407 South State Road 45/52 Kankakee, IL, 60901 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Dominos Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18
- Monee, IL (22 miles from Kankakee, IL)
- 27 days ago
- Monee, IL (22 miles from Kankakee, IL)
- 27 days ago
Customer Service Representative:Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of...
Customer Service Representative
- Lake Village, IN (23 miles from Kankakee, IL)
- 27 days ago
- Lake Village, IN (23 miles from Kankakee, IL)
- 27 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Warehouse Customer Service Representative
- Wilmington, IL (16 miles from Kankakee, IL)
- 28 days ago
- Wilmington, IL (16 miles from Kankakee, IL)
- 28 days ago
WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Schedule Details: Sun - Thurs 6:00pm - 2:30am Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...
Eyewear Customer Service/Sales Advisor Part Time
- Coal City, IL (24 miles from Kankakee, IL)
- 30+ days ago
- Coal City, IL (24 miles from Kankakee, IL)
- 30+ days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Account Representative
- Bourbonnais, IL (6 miles from Kankakee, IL)
- 30+ days ago
- Bourbonnais, IL (6 miles from Kankakee, IL)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Domino's Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18
- Monee, IL (22 miles from Kankakee, IL)
- 30+ days ago
- Monee, IL (22 miles from Kankakee, IL)
- 30+ days ago
Company Description Job Description Customer Service Representative: Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating...
Customer Service Representative
- Peotone, IL (16 miles from Kankakee, IL)
- 45+ days ago
- Peotone, IL (16 miles from Kankakee, IL)
- 45+ days ago
Store 4700182: 700 Oriole Dr, Peotone, Illinois 60468 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Spanish Bilingual Remote Customer Service Representative
- Coal City, IL (24 miles from Kankakee, IL)
- 45+ days ago
- Coal City, IL (24 miles from Kankakee, IL)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Kankakee, IL
Moving to Kankakee, IL? Find some basic demographic data about Kankakee, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kankakee, IL
Highest Education Level
Customer Service Representatives in Kankakee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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