Customer Service Representative Jobs in Kankakee, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Logistics Customer Service Representative
- Wilmington, IL (16 miles from Kankakee, IL)
- 2 days ago
- Wilmington, IL (16 miles from Kankakee, IL)
- 2 days ago
Staffmark is hiring a Logistics Customer Service Representative in Wilmington, IL. Keep reading to find out how to secure this for yourself....
- Elwood, IL (24 miles from Kankakee, IL)
- 3 days ago
- Elwood, IL (24 miles from Kankakee, IL)
- 3 days ago
Now Hiring: Bilingual (Spanish/English) Customer Service Representative. We're looking for a motivated and friendly customer Service Rep. to join our team!...
- Bourbonnais, IL (6 miles from Kankakee, IL)
- 3 days ago
- Bourbonnais, IL (6 miles from Kankakee, IL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
(Spanish Admin. Asst/Rental Customer Service
- Elwood, IL (24 miles from Kankakee, IL)
- 4 days ago
- Elwood, IL (24 miles from Kankakee, IL)
- 4 days ago
Great opportunity for Spanish speaking individual. No experience needed. Looking for someone who's friendly, motivated, and well spoken. Flexible hours, Pay range from $3000-$7,500 per month.
Pharmacy Customer Service Associate
- Bourbonnais, IL (6 miles from Kankakee, IL)
- 4 days ago
- Bourbonnais, IL (6 miles from Kankakee, IL)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Emington, IL (24 miles from Kankakee, IL)
- 12 days ago
- Emington, IL (24 miles from Kankakee, IL)
- 12 days ago
Req ID: 458893 Address: 12 W. Northbrook Drive Dwight, IL, 60420 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Req ID: 458853 Address: 3407 South State Road 45/52 Kankakee, IL, 60901 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Customer Service Representative, Overnights
- Clifton, IL (11 miles from Kankakee, IL)
- 22 days ago
- Clifton, IL (11 miles from Kankakee, IL)
- 22 days ago
Store 4701385: 1035 E 2900 North Rd, Clifton, Illinois 60927 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Manteno, IL (10 miles from Kankakee, IL)
- 22 days ago
- Manteno, IL (10 miles from Kankakee, IL)
- 22 days ago
Store 4701386: 113 Cypress Dr, Manteno, Illinois 60950 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Repersentative
- Momence, IL (12 miles from Kankakee, IL)
- 23 days ago
- Momence, IL (12 miles from Kankakee, IL)
- 23 days ago
Store 4700180: 3 Gladiolus St, Momence, Illinois 60954 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4701390: 1590 W Court St, Kankakee, Illinois 60901 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Bradley, IL (3 miles from Kankakee, IL)
- 25 days ago
- Bradley, IL (3 miles from Kankakee, IL)
- 25 days ago
Store 4700174: 575 S Kennedy Dr, Bradley, Illinois 60915 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Kankakee, IL
Moving to Kankakee, IL? Find some basic demographic data about Kankakee, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kankakee, IL
Highest Education Level
Customer Service Representatives in Kankakee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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