Customer Service Representative Jobs in Illinois City, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Customer Service and Sales Representative
- Davenport, IA (20 miles from Illinois City, IL)
- 3 days ago
- Davenport, IA (20 miles from Illinois City, IL)
- 3 days ago
Arconic is currently seeking a Senior Customer Service and Sales Representative to join our Rolled Products North America business unit at our Davenport Works facility. At Arconic, we are looking...
Customer Service Representative, PT 2nd/3rd Shift - Weekends
- Rock Island, IL (19 miles from Illinois City, IL)
- 3 days ago
- Rock Island, IL (19 miles from Illinois City, IL)
- 3 days ago
Store 4701230: 4423 11th St, Rock Island, Illinois 61201 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Rock Island, IL (19 miles from Illinois City, IL)
- 4 days ago
- Rock Island, IL (19 miles from Illinois City, IL)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Moline, IL (23 miles from Illinois City, IL)
- 4 days ago
- Moline, IL (23 miles from Illinois City, IL)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Moline, IL (23 miles from Illinois City, IL)
- 5 days ago
- Moline, IL (23 miles from Illinois City, IL)
- 5 days ago
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings...
- Muscatine, IA (5 miles from Illinois City, IL)
- 7 days ago
- Muscatine, IA (5 miles from Illinois City, IL)
- 7 days ago
Client Services Associate I Muscatine, IA Job Type Full-time Description GENERAL DESCRIPTION: Reviewing reports for accuracy; processing and balancing various transactions Verification and...
Retail Customer Service Specialist
- Davenport, IA (20 miles from Illinois City, IL)
- 9 days ago
- Davenport, IA (20 miles from Illinois City, IL)
- 9 days ago
The individual selected for this role will be expected to work at Store #3507, located at: 3871 Elmore Avenue, Ste B, Davenport, IA 52807. This is a Part-Time job. Starting Pay: $16,26/hr or based...
Customer Service Representative
- Wapello, IA (18 miles from Illinois City, IL)
- 9 days ago
- Wapello, IA (18 miles from Illinois City, IL)
- 9 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Moline, IL (23 miles from Illinois City, IL)
- 9 days ago
- Moline, IL (23 miles from Illinois City, IL)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Insurance Sales Agent - Customer Service
- Moline, IL (23 miles from Illinois City, IL)
- 9 days ago
- Moline, IL (23 miles from Illinois City, IL)
- 9 days ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $17 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Retail Customer Service Cashier
- Davenport, IA (20 miles from Illinois City, IL)
- 12 days ago
- Davenport, IA (20 miles from Illinois City, IL)
- 12 days ago
Req ID:** 459053 **Address:** 8255 Northwest Blvd Davenport, IA, 52806 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...
Customer Service Representative, PT 3rd Shift
- Aledo, IL (17 miles from Illinois City, IL)
- 13 days ago
- Aledo, IL (17 miles from Illinois City, IL)
- 13 days ago
Store 4701222: 603 SE 3rd St, Aledo, Illinois 61231 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service and Sales Representative
- Davenport, IA (20 miles from Illinois City, IL)
- 13 days ago
- Davenport, IA (20 miles from Illinois City, IL)
- 13 days ago
Arconic is currently seeking a Customer Service and Sales Representative to join our Rolled Products North America business unit at our Davenport Works facility. At Arconic, we are looking for...
E-Commerce Customer Service Associate
- Davenport, IA (20 miles from Illinois City, IL)
- 15 days ago
- Davenport, IA (20 miles from Illinois City, IL)
- 15 days ago
E-COMMERCE CUSTOMER SERVICE ASSOCIATE Von Maur - 3.1 Davenport, IA Job Details Full-time Estimated: $26.3K - $33.3K a year 7 hours ago Benefits Store discount Qualifications Entry level Full Job...
Customer Service Rep(02741) - 3708 14th Ave
- Rock Island, IL (19 miles from Illinois City, IL)
- 15 days ago
- Rock Island, IL (19 miles from Illinois City, IL)
- 15 days ago
Company Description Job Description ABOUT THE JOB Offers smiles to customers over the phone and in person. Help with all general restaurant duties. Must be able to work evenings. Qualifications...
Demographic Data for Illinois City, IL
Moving to Illinois City, IL? Find some basic demographic data about Illinois City, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Illinois City, IL
Highest Education Level
Customer Service Representatives in Illinois City, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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