Customer Service Representative Jobs in Huntley, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 118 Jobs

Customer Service Representative

  • Schaumburg, IL (21 miles from Huntley, IL)
  • 17 days ago
  • Schaumburg, IL (21 miles from Huntley, IL)
  • 17 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Representative

  • Round Lake Park, IL (20 miles from Huntley, IL)
  • 6 hours ago
  • Round Lake Park, IL (20 miles from Huntley, IL)
  • 6 hours ago

Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...

Customer Service Rep(02787) 837 S Lake St

  • Mundelein, IL (21 miles from Huntley, IL)
  • 9 hours ago
  • Mundelein, IL (21 miles from Huntley, IL)
  • 9 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(2723) - 574 W Army Trail Road

  • Bloomingdale, IL (23 miles from Huntley, IL)
  • 1 day ago
  • Bloomingdale, IL (23 miles from Huntley, IL)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(02778) - 308 W. Rollins Rd

  • Round Lake Beach, IL (20 miles from Huntley, IL)
  • 1 day ago
  • Round Lake Beach, IL (20 miles from Huntley, IL)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Eyewear Customer Service/Sales Advisor

  • Grayslake, IL (22 miles from Huntley, IL)
  • 1 day ago
  • Grayslake, IL (22 miles from Huntley, IL)
  • 1 day ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Representative II

  • Bloomingdale, IL (23 miles from Huntley, IL)
  • 2 days ago
  • Bloomingdale, IL (23 miles from Huntley, IL)
  • 2 days ago

Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...

Customer Service Representative- HVAC Industry

  • Vlg of Lakewd, IL (8 miles from Huntley, IL)
  • 2 days ago
  • Vlg of Lakewd, IL (8 miles from Huntley, IL)
  • 2 days ago

An established HVAC company based in Crystal Lake, IL, looking for a dedicated Customer Service Representative to join their dynamic team....

Payment Reminder Representative - Elgin, IL - Customer Service

  • Elgin, IL (15 miles from Huntley, IL)
  • 2 days ago
  • Elgin, IL (15 miles from Huntley, IL)
  • 2 days ago

This customer service focused position is responsible for making contact with members on behalf of various credit unions for the purpose of resolving early-stage member delinquency and overall...

Remote Work

Customer Service Rep

  • Carol Stream, IL (24 miles from Huntley, IL)
  • 2 days ago
  • Carol Stream, IL (24 miles from Huntley, IL)
  • 2 days ago

Provides full-service account management regarding products and services, including pricing, availability, and shipping information Responds thoroughly and timely to inquiries, via phone, email,...

Store Customer Service Specialist

  • Dekalb, IL (23 miles from Huntley, IL)
  • 2 days ago
  • Dekalb, IL (23 miles from Huntley, IL)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Hiring Event

  • Rolling Meadows, IL (22 miles from Huntley, IL)
  • 2 days ago
  • Rolling Meadows, IL (22 miles from Huntley, IL)
  • 2 days ago

Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...

Customer Service Representative

  • Schaumburg, IL (21 miles from Huntley, IL)
  • 3 days ago
  • Schaumburg, IL (21 miles from Huntley, IL)
  • 3 days ago

You will serve as the Customer Service Representative....

Customer Service Rep

  • Carol Stream, IL (24 miles from Huntley, IL)
  • 3 days ago
  • Carol Stream, IL (24 miles from Huntley, IL)
  • 3 days ago

The Customer Solution Specialist is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to...

Customer Service Rep(02908) - 135 N. Randall Rd

  • Batavia, IL (23 miles from Huntley, IL)
  • 3 days ago
  • Batavia, IL (23 miles from Huntley, IL)
  • 3 days ago

Company Description Job Description Customer Service Representative / Pizza Maker The following general description applies to all Customer Service Representatives....

Demographic Data for Huntley, IL

Moving to Huntley, IL? Find some basic demographic data about Huntley, IL below.


Local
National
29,831
578
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Huntley, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Huntley, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Huntley, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »