Customer Service Representative Jobs in Hopedale, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Peoria Heights, IL (23 miles from Hopedale, IL)
- 1 day ago
- Peoria Heights, IL (23 miles from Hopedale, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Sales Representative
- Bloomington, IL (22 miles from Hopedale, IL)
- 1 day ago
- Bloomington, IL (22 miles from Hopedale, IL)
- 1 day ago
6084 - Bloomington - 1213 Holiday Drive, Bloomington, Illinois, 61704 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service - Immediate Openings
- Bloomington, IL (22 miles from Hopedale, IL)
- 2 days ago
- Bloomington, IL (22 miles from Hopedale, IL)
- 2 days ago
APPLY HERE Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer...
Customer Service - Immediate Openings
- Peoria, IL (20 miles from Hopedale, IL)
- 3 days ago
- Peoria, IL (20 miles from Hopedale, IL)
- 3 days ago
APPLY HERE Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer...
Electrical Supply - Customer Service Representative
- Peoria, IL (20 miles from Hopedale, IL)
- 5 days ago
- Peoria, IL (20 miles from Hopedale, IL)
- 5 days ago
Customer Service Representative – Electrical Supply Peoria, IL At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!...
- Bloomington, IL (22 miles from Hopedale, IL)
- 6 days ago
- Bloomington, IL (22 miles from Hopedale, IL)
- 6 days ago
Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our...
- Lincoln, IL (20 miles from Hopedale, IL)
- 6 days ago
- Lincoln, IL (20 miles from Hopedale, IL)
- 6 days ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Customer Service Representative RiverPlex
- Peoria, IL (20 miles from Hopedale, IL)
- 9 days ago
- Peoria, IL (20 miles from Hopedale, IL)
- 9 days ago
Service Representative RiverPlex, will be responsible for all functions at the front desk including but not limited to: Enthusiastically greet all members/guests/staff upon entrance to the facility...
Customer Service Representative
- Peoria, IL (20 miles from Hopedale, IL)
- 9 days ago
- Peoria, IL (20 miles from Hopedale, IL)
- 9 days ago
Help at Home is hiring!** **We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program up to $10,000* in bonuses per...
Customer Service Representative
- Pekin, IL (13 miles from Hopedale, IL)
- 13 days ago
- Pekin, IL (13 miles from Hopedale, IL)
- 13 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Store Customer Service Specialist (Shared-Multiple
- Bloomington, IL (22 miles from Hopedale, IL)
- 14 days ago
- Bloomington, IL (22 miles from Hopedale, IL)
- 14 days ago
at The Sherwin-Williams Company in Bloomington, Illinois, United States Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely...
Customer Service Representative
- Bloomington, IL (22 miles from Hopedale, IL)
- 14 days ago
- Bloomington, IL (22 miles from Hopedale, IL)
- 14 days ago
A local medical equipment company is seeking a detail-oriented and proactive Customer Service Representative to assist with patient billing, collections, and account follow-up....
Customer Service Representative
- East Peoria, IL (21 miles from Hopedale, IL)
- 16 days ago
- East Peoria, IL (21 miles from Hopedale, IL)
- 16 days ago
Store 4700125: 301 N Main, East Peoria, Illinois 61611 Availability - Shift/Days Full time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Store Customer Service Specialist (Shared-Multiple Locations)
- Bloomington, IL (22 miles from Hopedale, IL)
- 17 days ago
- Bloomington, IL (22 miles from Hopedale, IL)
- 17 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Sales Associate Footwear (Customer Service Skills Required)
- Lincoln, IL (20 miles from Hopedale, IL)
- 18 days ago
- Lincoln, IL (20 miles from Hopedale, IL)
- 18 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Demographic Data for Hopedale, IL
Moving to Hopedale, IL? Find some basic demographic data about Hopedale, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hopedale, IL
Highest Education Level
Customer Service Representatives in Hopedale, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »