Customer Service Representative Jobs in Homewood, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (11 miles from Homewood, IL)
- 1 day ago
- Circle Buick GMC Hummer EV
- Highland, IN (11 miles from Homewood, IL)
- 1 day ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Part-Time Customer Service Team Member 53
- Saint John, IN (12 miles from Homewood, IL)
- 23 days ago
- Saint John, IN (12 miles from Homewood, IL)
- 23 days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Pharmacy Customer Service Associate
- Frankfort, IL (9 miles from Homewood, IL)
- 2 hours ago
- Frankfort, IL (9 miles from Homewood, IL)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Seasonal Customer Relations Specialist (On-Site)
- Bolingbrook, IL (23 miles from Homewood, IL)
- 3 hours ago
- Bolingbrook, IL (23 miles from Homewood, IL)
- 3 hours ago
About the Role: We're getting ready for the Christmas rush! Our Seasonal Customer Relations Specialist team plays a key role in spreading holiday cheer by delivering exceptional service to our...
Customer Care Representative Associate II
- Oak Brook, IL (22 miles from Homewood, IL)
- 16 hours ago
- Oak Brook, IL (22 miles from Homewood, IL)
- 16 hours ago
If you are a current Chamberlain Group employee, please click here to apply through your Workday account. Job Description Chamberlain Group is a global leader in access solutions with top brands,...
Remote Work- Dolton, IL (7 miles from Homewood, IL)
- 17 hours ago
- Dolton, IL (7 miles from Homewood, IL)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, 1st Shift
- Oak Brook, IL (22 miles from Homewood, IL)
- 17 hours ago
- Oak Brook, IL (22 miles from Homewood, IL)
- 17 hours ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Calumet City, IL (8 miles from Homewood, IL)
- 1 day ago
- Calumet City, IL (8 miles from Homewood, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Dispatch & Customer Service Representative
- Mokena, IL (10 miles from Homewood, IL)
- 1 day ago
- Mokena, IL (10 miles from Homewood, IL)
- 1 day ago
Overview Salary Range: $51,000 - $64,000 Anually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations...
- Harvey, IL (5 miles from Homewood, IL)
- 1 day ago
- Harvey, IL (5 miles from Homewood, IL)
- 1 day ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Service Representative
- Woodridge, IL (23 miles from Homewood, IL)
- 2 days ago
- Woodridge, IL (23 miles from Homewood, IL)
- 2 days ago
Company Description Company Description ELGA Lab Water, a division of Veolia Water Tech, is currently seeking a Customer Service Representative....
Client Service Representative (Bilingual)
- Oak Brook, IL (22 miles from Homewood, IL)
- 3 days ago
- Oak Brook, IL (22 miles from Homewood, IL)
- 3 days ago
Client Service Representative (Bilingual) Triumph Financial - 3.7 Oak Brook, IL Job Details Full-time $19.05 - $26.68 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid...
Customer Service Associate - Dinner/Close Shift
- Oak Lawn, IL (12 miles from Homewood, IL)
- 4 days ago
- Oak Lawn, IL (12 miles from Homewood, IL)
- 4 days ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Help at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program - up to $10,000* in bonuses per year!...
Customer Service Representative
- Crest Hill, IL (22 miles from Homewood, IL)
- 5 days ago
- Crest Hill, IL (22 miles from Homewood, IL)
- 5 days ago
Primary Responsibility: Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Demographic Data for Homewood, IL
Moving to Homewood, IL? Find some basic demographic data about Homewood, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Homewood, IL
Highest Education Level
Customer Service Representatives in Homewood, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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