Customer Service Representative Jobs in Hillside, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Orland Park, IL (17 miles from Hillside, IL)
- moments ago
- Orland Park, IL (17 miles from Hillside, IL)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- West Chicago, IL (16 miles from Hillside, IL)
- 1 hour ago
- West Chicago, IL (16 miles from Hillside, IL)
- 1 hour ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service - Whole Foods
- Evanston, IL (16 miles from Hillside, IL)
- 2 hours ago
- Evanston, IL (16 miles from Hillside, IL)
- 2 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Chicago, IL (12 miles from Hillside, IL)
- 3 hours ago
- Chicago, IL (12 miles from Hillside, IL)
- 3 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Schaumburg, IL (14 miles from Hillside, IL)
- 3 hours ago
- Schaumburg, IL (14 miles from Hillside, IL)
- 3 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Naperville, IL (13 miles from Hillside, IL)
- 3 hours ago
- Naperville, IL (13 miles from Hillside, IL)
- 3 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Lead Airport Agent - Customer Service
- Chicago, IL (12 miles from Hillside, IL)
- 3 hours ago
- Chicago, IL (12 miles from Hillside, IL)
- 3 hours ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Veterinary Customer Service Representative-Lead
- Hoffman Estates, IL (24 miles from Hillside, IL)
- 3 hours ago
- Hoffman Estates, IL (24 miles from Hillside, IL)
- 3 hours ago
Lead Veterinary Customer Service Representative Thrive Pet Healthcare Specialists Hoffman Estates, IL Full-time At Thrive Pet Healthcare Specialists, we provide emergency, specialty, and critical care...
- Chicago, IL (12 miles from Hillside, IL)
- 3 hours ago
- Chicago, IL (12 miles from Hillside, IL)
- 3 hours ago
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Customer Support Specialist, Executive Community Relations (Swing Shift)
- Chicago, IL (12 miles from Hillside, IL)
- 5 hours ago
- Chicago, IL (12 miles from Hillside, IL)
- 5 hours ago
About the Role** The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence...
- Carol Stream, IL (12 miles from Hillside, IL)
- 5 hours ago
- Carol Stream, IL (12 miles from Hillside, IL)
- 5 hours ago
Customer Advocate II Requisition ID: 10419 Location: Carol Stream, IL, US, 60188 Department: Customer Service Travel: No Travel Required **If you are a GPI employee, please click the Employee...
GC Retail Lead Customer Service Associate Store
- Chicago, IL (12 miles from Hillside, IL)
- 8 hours ago
- Chicago, IL (12 miles from Hillside, IL)
- 8 hours ago
GC Retail Lead Customer Service Associate Store 334 Job ID: 27149 Job Type: Full-time Location: Chicago, IL Date Posted: Jun 30, 2025 Job Description Pay Rate: $19.00/hr - $23.75/hr depending on...
Eyewear Customer Service/Sales Advisor
- Des Plaines, IL (12 miles from Hillside, IL)
- 12 hours ago
- Des Plaines, IL (12 miles from Hillside, IL)
- 12 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
- Chicago, IL (12 miles from Hillside, IL)
- 13 hours ago
- Chicago, IL (12 miles from Hillside, IL)
- 13 hours ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
Customer Service Rep(09175) 911 Foster
- Evanston, IL (16 miles from Hillside, IL)
- 13 hours ago
- Evanston, IL (16 miles from Hillside, IL)
- 13 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Hillside, IL
Moving to Hillside, IL? Find some basic demographic data about Hillside, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hillside, IL
Highest Education Level
Customer Service Representatives in Hillside, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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