Customer Service Representative Jobs in Highland Park, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Winners Circle Staff
- Dave & Buster's Management Corporation, Inc.
- Schaumburg, IL (17 miles from Highland Park, IL)
- moments ago
- Schaumburg, IL (17 miles from Highland Park, IL)
- moments ago
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs....
In Person- TEKsystems
- Schaumburg, IL (17 miles from Highland Park, IL)
- moments ago
- Schaumburg, IL (17 miles from Highland Park, IL)
- moments ago
About the Role This is a highimpact customer support role focused on email case management and issue resolution, not a highvolume call center environment. The Client Support Specialist plays a...
In Person ContractCustomer Service Representative
- Signode
- Roselle, IL (21 miles from Highland Park, IL)
- moments ago
- Roselle, IL (21 miles from Highland Park, IL)
- moments ago
Company DescriptionWith over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit...
In PersonFront Desk Receptionist/Customer Service Representative
- The LaSalle Network Inc
- Vernon Hills, IL (8 miles from Highland Park, IL)
- moments ago
- Vernon Hills, IL (8 miles from Highland Park, IL)
- moments ago
Service Representative....
In PersonCustomer Success Advocate - US Remote
- Motorola Solutions
- Chicago, IL (21 miles from Highland Park, IL)
- 4 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 4 hours ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
RemoteCustomer Service and Rebate Processing Team Supervisor
- Nexant, Inc.
- Chicago, IL (21 miles from Highland Park, IL)
- 4 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 4 hours ago
Resource Innovations is seeking a Customer Service and Rebate Processing Supervisor to join our growing team. As a Customer Service and Rebate Processing Supervisor with Resource Innovations, you...
In PersonMulti-Location Customer Service Specialist
- Sherwin-Williams
- Niles, IL (11 miles from Highland Park, IL)
- 4 hours ago
- Niles, IL (11 miles from Highland Park, IL)
- 4 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Representative - Home Improvement - Work from home
- Mr. Handyman
- Oak Park, IL (20 miles from Highland Park, IL)
- 7 hours ago
- Oak Park, IL (20 miles from Highland Park, IL)
- 7 hours ago
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman were growing our team so we can continue to be one of the most...
RemoteCustomer Service Representative
- MC Machinery Systems, Inc.
- Elk Grove Village, IL (15 miles from Highland Park, IL)
- 17 hours ago
- Elk Grove Village, IL (15 miles from Highland Park, IL)
- 17 hours ago
DESCRIPTION: The Customer Service Representative will support by providing helpful product information to clients and answer customer’s inquiries in a timely and courteous manner....
In Person- The Auto Club Group
- Skokie, IL (11 miles from Highland Park, IL)
- 18 hours ago
- Skokie, IL (11 miles from Highland Park, IL)
- 18 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
In Person- GoodVets
- Chicago, IL (21 miles from Highland Park, IL)
- 18 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 18 hours ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In Person- The Cary Company
- Addison, IL (20 miles from Highland Park, IL)
- 18 hours ago
- Addison, IL (20 miles from Highland Park, IL)
- 18 hours ago
About The Cary Company The Cary Company is a forward-thinking industrial distribution company committed to excellence in customer experience, innovation, and employee development. Our culture is...
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Skokie, IL (11 miles from Highland Park, IL)
- 1 day ago
- Skokie, IL (11 miles from Highland Park, IL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Representative, Operations
- Fresenius Kabi
- Lake Zurich, IL (12 miles from Highland Park, IL)
- 1 day ago
- Lake Zurich, IL (12 miles from Highland Park, IL)
- 1 day ago
The Customer Service Representative, Operations is responsible for delivering exceptional customer service by serving as a key point of contact for customer inquiries, issue resolution, and transactional...
HybridCustomer Service Reservationist Wanted Full Time Immediate
- Elmhurst, IL (21 miles from Highland Park, IL)
- 1 day ago
- Elmhurst, IL (21 miles from Highland Park, IL)
- 1 day ago
CUSTOMER SERVICE RESERVATIONIST WANTED FULL TIME IMMEDIATE We are seeking a reliable Customer service / Reservationist for our Transportation Company for a full-time, long-term position. This role...
In Person Full TimeDemographic Data for Highland Park, IL
Moving to Highland Park, IL? Find some basic demographic data about Highland Park, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Highland Park, IL
Highest Education Level
Customer Service Representatives in Highland Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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