Customer Service Representative Jobs in Henry, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Oglesby, IL (24 miles from Henry, IL)
- moments ago
- Oglesby, IL (24 miles from Henry, IL)
- moments ago
Req ID: 458896 Address: 1001 W Walnut St Oglesby, IL, 61348 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Store Customer Service Specialist (Shared-Multiple Locations)
- Princeton, IL (17 miles from Henry, IL)
- 2 days ago
- Princeton, IL (17 miles from Henry, IL)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist (Shared-Multiple Locations)
- Princeton, IL (17 miles from Henry, IL)
- 3 days ago
- Princeton, IL (17 miles from Henry, IL)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Wyoming, IL (17 miles from Henry, IL)
- 11 days ago
- Wyoming, IL (17 miles from Henry, IL)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Dunlap, IL (21 miles from Henry, IL)
- 13 days ago
- Dunlap, IL (21 miles from Henry, IL)
- 13 days ago
Store 4701427: 1514 W Hickory Grove Rd, Dunlap, Illinois 61525 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Blood Collection Staff Customer Service
- Peru, IL (22 miles from Henry, IL)
- 21 days ago
- Peru, IL (22 miles from Henry, IL)
- 21 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Lot Attendant/Customer Service Rep - Part-time/Temporary
- Chillicothe, IL (14 miles from Henry, IL)
- 23 days ago
- Chillicothe, IL (14 miles from Henry, IL)
- 23 days ago
Equitable Services Inc. is seeking a motivated Part- time Lot Coordinator to join our Chillicothe, IL., team. In this role, you will be responsible for assisting with the post-repossession...
Customer Service Associate - Temporary
- Peru, IL (22 miles from Henry, IL)
- 23 days ago
- Peru, IL (22 miles from Henry, IL)
- 23 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative, PT Evenings
- Chillicothe, IL (14 miles from Henry, IL)
- 30+ days ago
- Chillicothe, IL (14 miles from Henry, IL)
- 30+ days ago
Store 4701229: 509 N 4th St, Chillicothe, Illinois 61523 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Princeton, IL (17 miles from Henry, IL)
- 45+ days ago
- Princeton, IL (17 miles from Henry, IL)
- 45+ days ago
The Intake I (IQA) Associate will also assist with other duties such as outbound calls, monitoring/responding to inquiries in mailboxes and other duties as assigned by the leadership team....
- Peru, IL (22 miles from Henry, IL)
- 90+ days ago
- Peru, IL (22 miles from Henry, IL)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Henry, IL
Moving to Henry, IL? Find some basic demographic data about Henry, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Henry, IL
Highest Education Level
Customer Service Representatives in Henry, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »