Customer Service Representative Jobs in Harvard, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Burlington, WI (22 miles from Harvard, IL)
- 15 days ago
- Burlington, WI (22 miles from Harvard, IL)
- 15 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Burlington, WI (22 miles from Harvard, IL)
- 18 days ago
- Burlington, WI (22 miles from Harvard, IL)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- Machesney Park, IL (21 miles from Harvard, IL)
- 5 hours ago
- Machesney Park, IL (21 miles from Harvard, IL)
- 5 hours ago
Position Overview We are seeking a dynamic and detail-oriented individual to support our sales team in a fast-paced environment. This role involves processing customer orders, maintaining accurate...
Customer Service Rep(02949) - 1935 Harlem Rd
- Loves Park, IL (21 miles from Harvard, IL)
- 11 hours ago
- Loves Park, IL (21 miles from Harvard, IL)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- McHenry, IL (16 miles from Harvard, IL)
- 12 hours ago
- McHenry, IL (16 miles from Harvard, IL)
- 12 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Lake Geneva, WI (13 miles from Harvard, IL)
- 18 hours ago
- Lake Geneva, WI (13 miles from Harvard, IL)
- 18 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Burlington, WI (22 miles from Harvard, IL)
- 1 day ago
- Burlington, WI (22 miles from Harvard, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep for Sign Shop / Sales & Production
- Loves Park, IL (21 miles from Harvard, IL)
- 2 days ago
- Loves Park, IL (21 miles from Harvard, IL)
- 2 days ago
un Customer Service Rep for Sign Shop / Sales & Production (Northern Illinois) compensation: commensurate with experience employment type: experience level: mid level job title: Client Service...
Client Service Associate- Loves Park, IL
- Loves Park, IL (21 miles from Harvard, IL)
- 3 days ago
- Loves Park, IL (21 miles from Harvard, IL)
- 3 days ago
Summary** **Job Description** **Description - External** **Job Summary** Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services...
Customer Service Representative- HVAC Industry
- Vlg of Lakewd, IL (18 miles from Harvard, IL)
- 3 days ago
- Vlg of Lakewd, IL (18 miles from Harvard, IL)
- 3 days ago
An established HVAC company based in Crystal Lake, IL, looking for a dedicated Customer Service Representative to join their dynamic team....
- Lake Geneva, WI (13 miles from Harvard, IL)
- 4 days ago
- Lake Geneva, WI (13 miles from Harvard, IL)
- 4 days ago
Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...
Customer Service Rep for Sign Shop / Sales & Production
- Loves Park, IL (21 miles from Harvard, IL)
- 4 days ago
- Loves Park, IL (21 miles from Harvard, IL)
- 4 days ago
Busy Sign Shop seeking applicants with the following skills: Customer Service Sales & Account Management Estimating Vinyl Decal Installation & Graphic Production
Customer Service Representative
- Burlington, WI (22 miles from Harvard, IL)
- 4 days ago
- Burlington, WI (22 miles from Harvard, IL)
- 4 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
- Machesney Park, IL (21 miles from Harvard, IL)
- 5 days ago
- Machesney Park, IL (21 miles from Harvard, IL)
- 5 days ago
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
Customer Service Representative - Overnights
- Bassett, WI (21 miles from Harvard, IL)
- 6 days ago
- Bassett, WI (21 miles from Harvard, IL)
- 6 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Demographic Data for Harvard, IL
Moving to Harvard, IL? Find some basic demographic data about Harvard, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Harvard, IL
Highest Education Level
Customer Service Representatives in Harvard, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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