Customer Service Representative Jobs in Harrisburg, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Marion, IL (18 miles from Harrisburg, IL)
- 1 day ago
- Marion, IL (18 miles from Harrisburg, IL)
- 1 day ago
Req ID: 459644 Address: 1900 The Hill Ave. Marion, IL, 62959 Benefits: * $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Rep(02753) - 201 W Deyoung suite d
- Marion, IL (18 miles from Harrisburg, IL)
- 4 days ago
- Marion, IL (18 miles from Harrisburg, IL)
- 4 days ago
Company Description Job Description JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area...
Company Description Job Description Job Duties Operate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product Receive and process telephone...
Customer Service Representative
- Eldorado, IL (10 miles from Harrisburg, IL)
- 13 days ago
- Eldorado, IL (10 miles from Harrisburg, IL)
- 13 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(02773) - 716 S. Logan St
- West Frankfort, IL (23 miles from Harrisburg, IL)
- 45+ days ago
- West Frankfort, IL (23 miles from Harrisburg, IL)
- 45+ days ago
Company Description Job Description >Making Domino's high quality pizzas>Food and portion control>Hygiene and food safety >Food preparation>Taking customer orders and up selling>General cleaning...
Customer Service Representative, PT Overnights
- Marion, IL (18 miles from Harrisburg, IL)
- 45+ days ago
- Marion, IL (18 miles from Harrisburg, IL)
- 45+ days ago
Store 4701332: 1300 N Carbon St, Marion, Illinois 62959 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Cashier / Customer Service Associate - West Frankfort 3rd
- West Frankfort, IL (23 miles from Harrisburg, IL)
- 45+ days ago
- West Frankfort, IL (23 miles from Harrisburg, IL)
- 45+ days ago
$15.50 per hour with a 25 cent pay increase every 3 months in 2025 Get paid every week. Half off fountain sodas and food, free carwashes, fuel discounts, vacation time Mach 1 Stores of West...
Cashier / Customer Service Associate - Marion North and South
- Marion, IL (18 miles from Harrisburg, IL)
- 60+ days ago
- Marion, IL (18 miles from Harrisburg, IL)
- 60+ days ago
CASHIER/CUSTOMER SERVICE/FOOD SERVICE EARN $15.00 PER HOUR WITH A 25 CENT PAY INCREASE EVERY 3 MONTHS IN 2025 $15.50 FOR 3RD SHIFT OR ASSISTANT MANAGER FOOD/DRINK/FUEL DISCOUNTS FREE CARWASHES...
Cashier / Customer Service Associate - Harrisburg
- Harrisburg, IL
- 90+ days ago
- Harrisburg, IL
- 90+ days ago
GET PAID EVERY WEEK! 25 CENT PAY INCREASE EVERY 90 DAYS IN 2025!! Mach 1 Stores of Harrisburg, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and...
- Marion, IL (18 miles from Harrisburg, IL)
- 90+ days ago
- Marion, IL (18 miles from Harrisburg, IL)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Harrisburg, IL
Moving to Harrisburg, IL? Find some basic demographic data about Harrisburg, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Harrisburg, IL
Highest Education Level
Customer Service Representatives in Harrisburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »