Customer Service Representative Jobs in Hanover Park, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 301 Jobs

Customer Account Representative

  • West Chicago, IL (6 miles from Hanover Park, IL)
  • 1 hour ago
  • West Chicago, IL (6 miles from Hanover Park, IL)
  • 1 hour ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Retail Customer Service Cashier

  • Hampshire, IL (19 miles from Hanover Park, IL)
  • 1 hour ago
  • Hampshire, IL (19 miles from Hanover Park, IL)
  • 1 hour ago

Req ID: 459045 Address: 201 Love's Crossing Hampshire, IL, 60140 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...

Customer Service - Whole Foods

  • Evanston, IL (23 miles from Hanover Park, IL)
  • 2 hours ago
  • Evanston, IL (23 miles from Hanover Park, IL)
  • 2 hours ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Customer Service Representative

  • Schaumburg, IL (5 miles from Hanover Park, IL)
  • 3 hours ago
  • Schaumburg, IL (5 miles from Hanover Park, IL)
  • 3 hours ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Naperville, IL (14 miles from Hanover Park, IL)
  • 3 hours ago
  • Naperville, IL (14 miles from Hanover Park, IL)
  • 3 hours ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Veterinary Customer Service Representative-Lead

  • Hoffman Estates, IL (12 miles from Hanover Park, IL)
  • 3 hours ago
  • Hoffman Estates, IL (12 miles from Hanover Park, IL)
  • 3 hours ago

Lead Veterinary Customer Service Representative Thrive Pet Healthcare Specialists Hoffman Estates, IL Full-time At Thrive Pet Healthcare Specialists, we provide emergency, specialty, and critical care...

Customer Advocate II

  • Carol Stream, IL (4 miles from Hanover Park, IL)
  • 5 hours ago
  • Carol Stream, IL (4 miles from Hanover Park, IL)
  • 5 hours ago

Customer Advocate II Requisition ID: 10419 Location: Carol Stream, IL, US, 60188 Department: Customer Service Travel: No Travel Required **If you are a GPI employee, please click the Employee...

Eyewear Customer Service/Sales Advisor

  • Des Plaines, IL (14 miles from Hanover Park, IL)
  • 12 hours ago
  • Des Plaines, IL (14 miles from Hanover Park, IL)
  • 12 hours ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Rep(09175) 911 Foster

  • Evanston, IL (23 miles from Hanover Park, IL)
  • 13 hours ago
  • Evanston, IL (23 miles from Hanover Park, IL)
  • 13 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Client Services Associate

  • Oak Brook, IL (16 miles from Hanover Park, IL)
  • 13 hours ago
  • Oak Brook, IL (16 miles from Hanover Park, IL)
  • 13 hours ago

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry,...

Customer Service Associate - Temporary

  • River Forest, IL (17 miles from Hanover Park, IL)
  • 23 hours ago
  • River Forest, IL (17 miles from Hanover Park, IL)
  • 23 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Lake Zurich, IL (16 miles from Hanover Park, IL)
  • 23 hours ago
  • Lake Zurich, IL (16 miles from Hanover Park, IL)
  • 23 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Lombard, IL (9 miles from Hanover Park, IL)
  • 1 day ago
  • Lombard, IL (9 miles from Hanover Park, IL)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(02777) - 329 Chicago Ave

  • Oak Park, IL (18 miles from Hanover Park, IL)
  • 1 day ago
  • Oak Park, IL (18 miles from Hanover Park, IL)
  • 1 day ago

Customer Service Rep(02777) - 329 Chicago Ave Domino's Franchise - 3.4 Oak Park, IL Job Details Full-time Estimated: $30K - $31.5K a year 1 day ago Qualifications Entry level Full Job Description...

Customer Service Representative

  • Saint Charles, IL (8 miles from Hanover Park, IL)
  • 1 day ago
  • Saint Charles, IL (8 miles from Hanover Park, IL)
  • 1 day ago

How We Work As a Customer Service Representative, Corpay will set you up for success by providing: Hybrid workspace in St....

Demographic Data for Hanover Park, IL

Moving to Hanover Park, IL? Find some basic demographic data about Hanover Park, IL below.


Local
National
37,494
552
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hanover Park, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hanover Park, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hanover Park, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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