Customer Service Representative Jobs in Greenville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Carlyle, IL (18 miles from Greenville, IL)
- 2 days ago
- Carlyle, IL (18 miles from Greenville, IL)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Highland, IL (14 miles from Greenville, IL)
- 6 days ago
- Highland, IL (14 miles from Greenville, IL)
- 6 days ago
Service Representative....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Highland, IL (14 miles from Greenville, IL)
- 7 days ago
- Highland, IL (14 miles from Greenville, IL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Vandalia, IL (18 miles from Greenville, IL)
- 7 days ago
- Vandalia, IL (18 miles from Greenville, IL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Pharmacy Customer Service Associate
- Highland, IL (14 miles from Greenville, IL)
- 12 days ago
- Highland, IL (14 miles from Greenville, IL)
- 12 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Floating Collections Customer Service Rep - 259
- Vandalia, IL (18 miles from Greenville, IL)
- 13 days ago
- Vandalia, IL (18 miles from Greenville, IL)
- 13 days ago
As a Floating Collections Customer Service Representative, t his position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and compliance...
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Customer Service Salesperson - Highland, IL
- Highland, IL (14 miles from Greenville, IL)
- 45+ days ago
- Highland, IL (14 miles from Greenville, IL)
- 45+ days ago
Customer Service Salesperson - Highland, IL Description Responsible or involved in all service aspects of customers' orders, questions, problems, contracts, changes, and quotes to satisfy...
Cashier Customer Service Associate - Vandalia
- Vandalia, IL (18 miles from Greenville, IL)
- 90+ days ago
- Vandalia, IL (18 miles from Greenville, IL)
- 90+ days ago
Join Our Team at Mach 1 Stores in Vandalia, Illinois! Hey there! Are you a people person and love helping others? Mach 1 Stores is on the lookout for an Entry-Level Customer Service Associate to...
Customer Service Rep(02971) - 12545 State Rd 143 Space A
- Highland, IL (14 miles from Greenville, IL)
- 90+ days ago
- Highland, IL (14 miles from Greenville, IL)
- 90+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Rep(02953) - 1500 South Il -127
- Greenville, IL
- 90+ days ago
- Greenville, IL
- 90+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Demographic Data for Greenville, IL
Moving to Greenville, IL? Find some basic demographic data about Greenville, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Greenville, IL
Highest Education Level
Customer Service Representatives in Greenville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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