Customer Service Representative Jobs in Green Valley, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 39 Jobs

Customer Service - Immediate Openings

  • Peoria, IL (20 miles from Green Valley, IL)
  • moments ago
  • Peoria, IL (20 miles from Green Valley, IL)
  • moments ago

APPLY HERE Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer...

Customer Service Associate

  • Lincoln, IL (23 miles from Green Valley, IL)
  • 1 day ago
  • Lincoln, IL (23 miles from Green Valley, IL)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Electrical Supply - Customer Service Representative

  • Peoria, IL (20 miles from Green Valley, IL)
  • 1 day ago
  • Peoria, IL (20 miles from Green Valley, IL)
  • 1 day ago

Customer Service Representative – Electrical Supply Peoria, IL At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!...

Customer Service Associate

  • Lincoln, IL (23 miles from Green Valley, IL)
  • 2 days ago
  • Lincoln, IL (23 miles from Green Valley, IL)
  • 2 days ago

Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...

Customer Service Representative RiverPlex

  • Peoria, IL (20 miles from Green Valley, IL)
  • 6 days ago
  • Peoria, IL (20 miles from Green Valley, IL)
  • 6 days ago

Service Representative RiverPlex, will be responsible for all functions at the front desk including but not limited to: Enthusiastically greet all members/guests/staff upon entrance to the facility...

Customer Service Representative

  • Peoria, IL (20 miles from Green Valley, IL)
  • 6 days ago
  • Peoria, IL (20 miles from Green Valley, IL)
  • 6 days ago

Help at Home is hiring!** **We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program up to $10,000* in bonuses per...

Customer Service Representative

  • Peoria, IL (20 miles from Green Valley, IL)
  • 8 days ago
  • Peoria, IL (20 miles from Green Valley, IL)
  • 8 days ago

As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism....

Customer Service Representative

  • East Peoria, IL (23 miles from Green Valley, IL)
  • 13 days ago
  • East Peoria, IL (23 miles from Green Valley, IL)
  • 13 days ago

Store 4700125: 301 N Main, East Peoria, Illinois 61611 Availability - Shift/Days Full time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Sales Associate Footwear (Customer Service Skills Required)

  • Lincoln, IL (23 miles from Green Valley, IL)
  • 15 days ago
  • Lincoln, IL (23 miles from Green Valley, IL)
  • 15 days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Customer Service Representative

  • Peoria, IL (20 miles from Green Valley, IL)
  • 17 days ago
  • Peoria, IL (20 miles from Green Valley, IL)
  • 17 days ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Customer service representative

  • East Peoria, IL (23 miles from Green Valley, IL)
  • 18 days ago
  • East Peoria, IL (23 miles from Green Valley, IL)
  • 18 days ago

Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...

Customer Service Representative, PT 2nd Shift

  • Washington, IL (23 miles from Green Valley, IL)
  • 18 days ago
  • Washington, IL (23 miles from Green Valley, IL)
  • 18 days ago

Store 4701410: 2279 Washington Rd, Washington, Illinois 61571 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Open Availability

  • West Peoria, IL (21 miles from Green Valley, IL)
  • 18 days ago
  • West Peoria, IL (21 miles from Green Valley, IL)
  • 18 days ago

Store 4700158: 3016 W Farmington Rd, West Peoria, Illinois 61604 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • East Peoria, IL (23 miles from Green Valley, IL)
  • 19 days ago
  • East Peoria, IL (23 miles from Green Valley, IL)
  • 19 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Blood Collection Staff Customer Service

  • Peoria, IL (20 miles from Green Valley, IL)
  • 20 days ago
  • Peoria, IL (20 miles from Green Valley, IL)
  • 20 days ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

Demographic Data for Green Valley, IL

Moving to Green Valley, IL? Find some basic demographic data about Green Valley, IL below.


Local
National
1,622
20
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Green Valley, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Green Valley, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Green Valley, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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