Customer Service Representative Jobs in Grant Park, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 72 Jobs

Automotive Sales BDC

Circle Buick GMC Hummer EV
Highland, IN (22 miles from Grant Park, IL)
1 day ago

Circle Buick GMC Hummer EV
Highland, IN (22 miles from Grant Park, IL)
1 day ago

Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...

Inside Sales, Customer Service & Order Entry

Frankfort, IL (18 miles from Grant Park, IL)
1 day ago

Frankfort, IL (18 miles from Grant Park, IL)
1 day ago

Now Hiring - Inside Sales, Customer Service & Order Entry Strong computer skills needed. Immediate Openings and on site interviews. $500 BONUS after 6 months Pay based on experience, health,...

Customer Service Rep(02624) 1494 N Main St

Crown Point, IN (19 miles from Grant Park, IL)
1 day ago

Crown Point, IN (19 miles from Grant Park, IL)
1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative, 2nd Shift

Frankfort, IL (18 miles from Grant Park, IL)
2 days ago

Frankfort, IL (18 miles from Grant Park, IL)
2 days ago

Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Account Representative

Bourbonnais, IL (11 miles from Grant Park, IL)
2 days ago

Bourbonnais, IL (11 miles from Grant Park, IL)
2 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Store Customer Service Specialist

Merrillville, IN (23 miles from Grant Park, IL)
3 days ago

Merrillville, IN (23 miles from Grant Park, IL)
3 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Pharmacy Customer Service Associate

Olympia Fields, IL (18 miles from Grant Park, IL)
3 days ago

Olympia Fields, IL (18 miles from Grant Park, IL)
3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Client Service Representative

Schererville, IN (19 miles from Grant Park, IL)
4 days ago

Schererville, IN (19 miles from Grant Park, IL)
4 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Customer Service Reg-Nisc

Merrillville, IN (23 miles from Grant Park, IL)
5 days ago

Merrillville, IN (23 miles from Grant Park, IL)
5 days ago

Overview Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required...

Customer Service Representative

Steger, IL (15 miles from Grant Park, IL)
5 days ago

Steger, IL (15 miles from Grant Park, IL)
5 days ago

Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

Schererville, IN (19 miles from Grant Park, IL)
5 days ago

Schererville, IN (19 miles from Grant Park, IL)
5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

Mokena, IL (23 miles from Grant Park, IL)
6 days ago

Mokena, IL (23 miles from Grant Park, IL)
6 days ago

GFL Environmental Services USA, Inc. is seeking a full-time Customer Service Representative....

Customer Service Representative, 2nd Shift

Orland Hills, IL (23 miles from Grant Park, IL)
6 days ago

Orland Hills, IL (23 miles from Grant Park, IL)
6 days ago

Store 4706793: 9390 W 171st St, Orland Hills, Illinois 60487 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, 3rd Shift

Orland Hills, IL (23 miles from Grant Park, IL)
6 days ago

Orland Hills, IL (23 miles from Grant Park, IL)
6 days ago

Sales & Customer Service Associate

Tinley Park, IL (24 miles from Grant Park, IL)
7 days ago

Tinley Park, IL (24 miles from Grant Park, IL)
7 days ago

Overview Where Better Careers Begin! Massage Envy Tinley Park, 7270 W. 191st, Tinley Park, IL 60487 Do you have a passion for helping others? At the Massage Envy Tinley Park franchise, we support...

View all 72 jobs

Demographic Data for Grant Park, IL

Moving to Grant Park, IL? Find some basic demographic data about Grant Park, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Grant Park, IL

Local

National

Total Population

3,246

Number of Businesses

City Size

Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Grant Park, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Grant Park, IL offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Grant Park, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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