Customer Service Representative Jobs in Godfrey, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 169 Jobs

Customer Service Representative I - OFMD

  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 2 hours ago
  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 2 hours ago

Scheduled Hours 40 Position Summary The Operations & Facilities Management Department at WashU Medicine is committed to delivering a comprehensive range of services to support the medical campus....

Customer Service Rep

  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 2 hours ago
  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 2 hours ago

Waste Connections is looking for a high energy Customer Service Representative to join our team in St. Louis, MO!...

Customer Service Associate - Temporary

  • Maryland Heights, MO (19 miles from Godfrey, IL)
  • 3 hours ago
  • Maryland Heights, MO (19 miles from Godfrey, IL)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Hybrid Customer Service Representative

  • Earth City, MO (17 miles from Godfrey, IL)
  • 7 hours ago
  • Earth City, MO (17 miles from Godfrey, IL)
  • 7 hours ago

HYBRID CUSTOMER SERVICE REPRESENTATIVE** _HYBRID 1 day/week in EARTH CITY, MISSOURI_ Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity...

Remote Work

Customer Service Representative

  • Hazelwood, MO (14 miles from Godfrey, IL)
  • 7 hours ago
  • Hazelwood, MO (14 miles from Godfrey, IL)
  • 7 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Rep(01570) - 2181 Droste Rd

  • Saint Charles, MO (13 miles from Godfrey, IL)
  • 11 hours ago
  • Saint Charles, MO (13 miles from Godfrey, IL)
  • 11 hours ago

Customer Service Rep(01570) - 2181 Droste Rd 3.4 3.4 out of 5 stars 2181 Droste Road, Saint Charles, MO 63301 Job Description Customer Service Representatives with Domino's Pizza undertake a variety...

Customer Service Rep

  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 16 hours ago
  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 16 hours ago

Summary: At Harcros Chemicals Inc., an employee-owned company with a rich legacy in specialty chemical manufacturing and distribution, we're continuously expanding. With 2 manufacturing plants and...

Pharmacy Customer Service Associate

  • Clayton, MO (22 miles from Godfrey, IL)
  • 1 day ago
  • Clayton, MO (22 miles from Godfrey, IL)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (remote)

  • Earth City, MO (17 miles from Godfrey, IL)
  • 1 day ago
  • Earth City, MO (17 miles from Godfrey, IL)
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative

  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 1 day ago
  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 1 day ago

Come Join Our H.U.N.K.S. Team! H.U.N.K.S. stands for Honest, Uniformed, Nice, Knowledgeable, Service Benefits: Flexible Scheduling Retirement Planning Healthcare Insurance Assistance Vacation time...

Customer Service/Sales

  • Saint Charles, MO (13 miles from Godfrey, IL)
  • 1 day ago
  • Saint Charles, MO (13 miles from Godfrey, IL)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Associate

  • Edwardsville, IL (16 miles from Godfrey, IL)
  • 2 days ago
  • Edwardsville, IL (16 miles from Godfrey, IL)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(01602) - 11933 Olive Blvd

  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 3 days ago
  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 3 days ago

Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...

Customer Service Rep(01584) - 485 s kirkwood rd

  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 3 days ago
  • Saint Louis, MO (22 miles from Godfrey, IL)
  • 3 days ago

Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...

Customer Experience Specialist (Mortgage)

  • Edwardsville, IL (16 miles from Godfrey, IL)
  • 4 days ago
  • Edwardsville, IL (16 miles from Godfrey, IL)
  • 4 days ago

Call Center - Contact Experience Specialist Location: St. Louis, MO 63110 Pay Rate: $23.00/hour Schedule: Monday-Friday, 8:30 AM - 5:30 PM (with flexibility) Work Environment: On-site (should...

Demographic Data for Godfrey, IL

Moving to Godfrey, IL? Find some basic demographic data about Godfrey, IL below.


Local
National
16,172
292
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Godfrey, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Godfrey, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Godfrey, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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