Customer Service Representative Jobs in Godfrey, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 169 Jobs

Customer Service Representative I - OFMD

Saint Louis, MO (22 miles from Godfrey, IL)
2 hours ago

Saint Louis, MO (22 miles from Godfrey, IL)
2 hours ago

Scheduled Hours 40 Position Summary The Operations & Facilities Management Department at WashU Medicine is committed to delivering a comprehensive range of services to support the medical campus....

Customer Service Rep

Saint Louis, MO (22 miles from Godfrey, IL)
2 hours ago

Saint Louis, MO (22 miles from Godfrey, IL)
2 hours ago

Waste Connections is looking for a high energy Customer Service Representative to join our team in St. Louis, MO!...

Customer Service Associate - Temporary

Maryland Heights, MO (19 miles from Godfrey, IL)
3 hours ago

Maryland Heights, MO (19 miles from Godfrey, IL)
3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Hybrid Customer Service Representative

Earth City, MO (17 miles from Godfrey, IL)
7 hours ago

Earth City, MO (17 miles from Godfrey, IL)
7 hours ago

HYBRID CUSTOMER SERVICE REPRESENTATIVE** _HYBRID 1 day/week in EARTH CITY, MISSOURI_ Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity...

Remote Work

Customer Service Representative

Hazelwood, MO (14 miles from Godfrey, IL)
7 hours ago

Hazelwood, MO (14 miles from Godfrey, IL)
7 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Rep(01570) - 2181 Droste Rd

Saint Charles, MO (13 miles from Godfrey, IL)
11 hours ago

Saint Charles, MO (13 miles from Godfrey, IL)
11 hours ago

Customer Service Rep(01570) - 2181 Droste Rd 3.4 3.4 out of 5 stars 2181 Droste Road, Saint Charles, MO 63301 Job Description Customer Service Representatives with Domino's Pizza undertake a variety...

Customer Service Rep

Saint Louis, MO (22 miles from Godfrey, IL)
16 hours ago

Saint Louis, MO (22 miles from Godfrey, IL)
16 hours ago

Summary: At Harcros Chemicals Inc., an employee-owned company with a rich legacy in specialty chemical manufacturing and distribution, we're continuously expanding. With 2 manufacturing plants and...

Pharmacy Customer Service Associate

Clayton, MO (22 miles from Godfrey, IL)
1 day ago

Clayton, MO (22 miles from Godfrey, IL)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (remote)

Earth City, MO (17 miles from Godfrey, IL)
1 day ago

Earth City, MO (17 miles from Godfrey, IL)
1 day ago

CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative

Saint Louis, MO (22 miles from Godfrey, IL)
1 day ago

Saint Louis, MO (22 miles from Godfrey, IL)
1 day ago

Come Join Our H.U.N.K.S. Team! H.U.N.K.S. stands for Honest, Uniformed, Nice, Knowledgeable, Service Benefits: Flexible Scheduling Retirement Planning Healthcare Insurance Assistance Vacation time...

Customer Service/Sales

Saint Charles, MO (13 miles from Godfrey, IL)
1 day ago

Saint Charles, MO (13 miles from Godfrey, IL)
1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Associate

Edwardsville, IL (16 miles from Godfrey, IL)
2 days ago

Edwardsville, IL (16 miles from Godfrey, IL)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(01602) - 11933 Olive Blvd

Saint Louis, MO (22 miles from Godfrey, IL)
3 days ago

Saint Louis, MO (22 miles from Godfrey, IL)
3 days ago

Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...

Customer Service Rep(01584) - 485 s kirkwood rd

Saint Louis, MO (22 miles from Godfrey, IL)
3 days ago

Saint Louis, MO (22 miles from Godfrey, IL)
3 days ago

Customer Experience Specialist (Mortgage)

Edwardsville, IL (16 miles from Godfrey, IL)
4 days ago

Edwardsville, IL (16 miles from Godfrey, IL)
4 days ago

Call Center - Contact Experience Specialist Location: St. Louis, MO 63110 Pay Rate: $23.00/hour Schedule: Monday-Friday, 8:30 AM - 5:30 PM (with flexibility) Work Environment: On-site (should...

View all 169 jobs

Demographic Data for Godfrey, IL

Moving to Godfrey, IL? Find some basic demographic data about Godfrey, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Godfrey, IL

Local

National

Total Population

16,172

Number of Businesses

292

City Size

Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Godfrey, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Godfrey, IL offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

13.0%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Godfrey, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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