Customer Service Representative Jobs in Glenview, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Deerfield, IL (7 miles from Glenview, IL)
- 2 hours ago
- Deerfield, IL (7 miles from Glenview, IL)
- 2 hours ago
Schedule: Monday to Friday, 9:00 AM 6:00 PM CST Location: Onsite in Riverwoods, IL 60015 Pay Rate: $20/hour Were seeking a professional and reliable Customer Service Representative to join our team...
Delivery Station Customer Service Associate, DSL
- Chicago, IL (14 miles from Glenview, IL)
- 2 hours ago
- Chicago, IL (14 miles from Glenview, IL)
- 2 hours ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Customer Service Representative - 1st Shift
- Skokie, IL (5 miles from Glenview, IL)
- 7 hours ago
- Skokie, IL (5 miles from Glenview, IL)
- 7 hours ago
at Federal-Mogul Motorparts LLC in Skokie, Illinois, United States Job Description DRiV is one of the world's leading designer, manufacturers and marketers of automotive products for original...
Pharmacy Customer Service Associate
- Hillside, IL (15 miles from Glenview, IL)
- 9 hours ago
- Hillside, IL (15 miles from Glenview, IL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Maywood, IL (13 miles from Glenview, IL)
- 9 hours ago
- Maywood, IL (13 miles from Glenview, IL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Restaurant Customer Service Team Member
- Chicago, IL (14 miles from Glenview, IL)
- 11 hours ago
- Chicago, IL (14 miles from Glenview, IL)
- 11 hours ago
Pay: $15 to $17/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service Parcel Specialist
- Chicago, IL (14 miles from Glenview, IL)
- 11 hours ago
- Chicago, IL (14 miles from Glenview, IL)
- 11 hours ago
POSITION SUMMARY: This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be...
- Island Lake, IL (23 miles from Glenview, IL)
- 12 hours ago
- Island Lake, IL (23 miles from Glenview, IL)
- 12 hours ago
Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service. This...
Customer Service Specialist - Office Based
- Elmhurst, IL (14 miles from Glenview, IL)
- 12 hours ago
- Elmhurst, IL (14 miles from Glenview, IL)
- 12 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Specialist - Elmhurst Office Based
- Elmhurst, IL (14 miles from Glenview, IL)
- 12 hours ago
- Elmhurst, IL (14 miles from Glenview, IL)
- 12 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Truck Customer Success Specialist
- Hoffman Estates, IL (17 miles from Glenview, IL)
- 18 hours ago
- Hoffman Estates, IL (17 miles from Glenview, IL)
- 18 hours ago
Field Based Position - Must reside near a Major Airport About US CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (OEMs) across...
Lead Customer Service Representative (Lead Receptionist)
- Chicago, IL (14 miles from Glenview, IL)
- 21 hours ago
- Chicago, IL (14 miles from Glenview, IL)
- 21 hours ago
Companion Animal Hospital of Wicker Park has an opportunity for a Lead Customer Service Representative (Lead Receptionist) to join our team!...
Customer Service Representative II
- Northlake, IL (11 miles from Glenview, IL)
- 21 hours ago
- Northlake, IL (11 miles from Glenview, IL)
- 21 hours ago
Qualifications Education & Experience Minimum High School or GED Minimum 2 year of extensive computer and order entry experience Preferred 3 year call center experience Preferred 3 year previous customer...
Remote WorkCustomer Service Representative
- Carol Stream, IL (19 miles from Glenview, IL)
- 21 hours ago
- Carol Stream, IL (19 miles from Glenview, IL)
- 21 hours ago
Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...
Remote --- Customer Service Representative
- Oak Brook, IL (19 miles from Glenview, IL)
- 1 day ago
- Oak Brook, IL (19 miles from Glenview, IL)
- 1 day ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkDemographic Data for Glenview, IL
Moving to Glenview, IL? Find some basic demographic data about Glenview, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Glenview, IL
Highest Education Level
Customer Service Representatives in Glenview, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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