Customer Service Representative Jobs in Glenview, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 460 Jobs

Customer Service Representative

  • Schaumburg, IL (13 miles from Glenview, IL)
  • 30+ days ago
  • Schaumburg, IL (13 miles from Glenview, IL)
  • 30+ days ago

$1,500 Sign on Bonus (paid at 90 days of service) $22.75/hour $27.00/hour, plus commission Quill makes the job of ordering supplies easier and more rewarding. While delivering everything from...

Inside Sales Print and Promotion, Quill

  • Waukegan, IL (19 miles from Glenview, IL)
  • 60+ days ago
  • Waukegan, IL (19 miles from Glenview, IL)
  • 60+ days ago

$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill makes the job of ordering supplies easier and more rewarding. While delivering everything...

Customer Sales Account Manager

  • Waukegan, IL (19 miles from Glenview, IL)
  • 60+ days ago
  • Waukegan, IL (19 miles from Glenview, IL)
  • 60+ days ago

$1,500 Sign on Bonus (paid at 90 days of service) Pay Rate: $22.75/hour - $27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...

Customer Service Representative

  • Cicero, IL (16 miles from Glenview, IL)
  • 1 hour ago
  • Cicero, IL (16 miles from Glenview, IL)
  • 1 hour ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep - weekends only

  • Elmhurst, IL (14 miles from Glenview, IL)
  • 2 hours ago
  • Elmhurst, IL (14 miles from Glenview, IL)
  • 2 hours ago

Kelly Services is seeking an experienced Customer Service Rep in Elmhurst, IL. This job consists of working every Saturday and Sunday, 8am-430pm. You will not work Mon-Fri. This is a contract to...

Customer Service Associate - Temporary

  • Fox River Grove, IL (21 miles from Glenview, IL)
  • 2 hours ago
  • Fox River Grove, IL (21 miles from Glenview, IL)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Cary, IL (23 miles from Glenview, IL)
  • 2 hours ago
  • Cary, IL (23 miles from Glenview, IL)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Support Specialist

  • Abbott Park, IL (16 miles from Glenview, IL)
  • 2 hours ago
  • Abbott Park, IL (16 miles from Glenview, IL)
  • 2 hours ago

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses...

Customer Service Associate, Burr Ride- Full - Time, Days

  • Burr Ridge, IL (23 miles from Glenview, IL)
  • 3 hours ago
  • Burr Ridge, IL (23 miles from Glenview, IL)
  • 3 hours ago

center experience Ability to multi-task and work efficiently in a fast-paced environment Ability to problem-solve and be a team player Interpersonal skills necessary to interact effectively with all...

Customer Service Representative - Psychiatry Cente

  • Chicago, IL (14 miles from Glenview, IL)
  • 6 hours ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 6 hours ago

at University of Illinois at Chicago in Chicago, Illinois, United States Job Description Customer Service Representative - Psychiatry Center Customer Service Representative - Psychiatry Center Hiring...

Customer Service Associate - Wellness Center

  • Arlington Heights, IL (8 miles from Glenview, IL)
  • 6 hours ago
  • Arlington Heights, IL (8 miles from Glenview, IL)
  • 6 hours ago

Hourly Pay Range: $17.00 - $25.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Customer...

Customer Service Agent, Cross Functional (Part-Time)

  • Chicago, IL (14 miles from Glenview, IL)
  • 7 hours ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 7 hours ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

Customer Service Associate - Morning & Lunch Shift

  • Gurnee, IL (21 miles from Glenview, IL)
  • 9 hours ago
  • Gurnee, IL (21 miles from Glenview, IL)
  • 9 hours ago

Starting hiring pay at: 16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Rep

  • Chicago, IL (14 miles from Glenview, IL)
  • 12 hours ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 12 hours ago

About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....

Customer Service Agent

  • Chicago, IL (14 miles from Glenview, IL)
  • 13 hours ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 13 hours ago

Back to results Customer Service Agent Full-time Chicago, IL, United States Apply now Apply now Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and...

Demographic Data for Glenview, IL

Moving to Glenview, IL? Find some basic demographic data about Glenview, IL below.


Local
National
55,774
2,059
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Glenview, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Glenview, IL offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Glenview, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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