Customer Service Representative Jobs in Gilberts, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Patient Registration
- Aurora, IL (22 miles from Gilberts, IL)
- 4 hours ago
- Aurora, IL (22 miles from Gilberts, IL)
- 4 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
- Saint Charles, IL (12 miles from Gilberts, IL)
- 8 hours ago
- Saint Charles, IL (12 miles from Gilberts, IL)
- 8 hours ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
- Arlington Hts, IL (21 miles from Gilberts, IL)
- 1 day ago
- Arlington Hts, IL (21 miles from Gilberts, IL)
- 1 day ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Service Representative
- Elgin, IL (10 miles from Gilberts, IL)
- 1 day ago
- Elgin, IL (10 miles from Gilberts, IL)
- 1 day ago
Summary of the Position The Customer Service Representative is responsible for managing the end-to-end order process for assigned customers-from order receipt through delivery....
Customer Service Representative - Work From Home
- Huntley, IL (5 miles from Gilberts, IL)
- 1 day ago
- Huntley, IL (5 miles from Gilberts, IL)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkColor Specialist- Retail Customer Service
- Arlington Heights, IL (21 miles from Gilberts, IL)
- 1 day ago
- Arlington Heights, IL (21 miles from Gilberts, IL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Wheeling, IL (23 miles from Gilberts, IL)
- 2 days ago
- Wheeling, IL (23 miles from Gilberts, IL)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Rep(09185) - 701 S. Eastwood Dr.
- Woodstock, IL (15 miles from Gilberts, IL)
- 2 days ago
- Woodstock, IL (15 miles from Gilberts, IL)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02990) - 3905 W Algonquin Rd
- Algonquin, IL (5 miles from Gilberts, IL)
- 2 days ago
- Algonquin, IL (5 miles from Gilberts, IL)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (12 miles from Gilberts, IL)
- 2 days ago
- Barrington, IL (12 miles from Gilberts, IL)
- 2 days ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
Customer Service Representative, Mornings - PT Weekends
- Sycamore, IL (17 miles from Gilberts, IL)
- 2 days ago
- Sycamore, IL (17 miles from Gilberts, IL)
- 2 days ago
Store 4701482: 439 E State St., Sycamore, Illinois 60178 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Account Representative
- West Chicago, IL (17 miles from Gilberts, IL)
- 2 days ago
- West Chicago, IL (17 miles from Gilberts, IL)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Customer Service Cashier
- Hampshire, IL (6 miles from Gilberts, IL)
- 2 days ago
- Hampshire, IL (6 miles from Gilberts, IL)
- 2 days ago
Req ID: 459045 Address: 201 Love's Crossing Hampshire, IL, 60140 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Customer Service Representative
- Schaumburg, IL (16 miles from Gilberts, IL)
- 2 days ago
- Schaumburg, IL (16 miles from Gilberts, IL)
- 2 days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Veterinary Customer Service Representative-Lead
- Hoffman Estates, IL (12 miles from Gilberts, IL)
- 2 days ago
- Hoffman Estates, IL (12 miles from Gilberts, IL)
- 2 days ago
Lead Veterinary Customer Service Representative Thrive Pet Healthcare Specialists Hoffman Estates, IL Full-time At Thrive Pet Healthcare Specialists, we provide emergency, specialty, and critical care...
Demographic Data for Gilberts, IL
Moving to Gilberts, IL? Find some basic demographic data about Gilberts, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gilberts, IL
Highest Education Level
Customer Service Representatives in Gilberts, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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