Customer Service Representative Jobs in Fulton, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative, Overnights
- Clinton, IA (8 miles from Fulton, IL)
- 3 days ago
- Clinton, IA (8 miles from Fulton, IL)
- 3 days ago
Store 4706602: 1530 North 2nd Street, Clinton, Iowa 52732 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Rock Falls, IL (21 miles from Fulton, IL)
- 60+ days ago
- Rock Falls, IL (21 miles from Fulton, IL)
- 60+ days ago
Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global...
Customer Service Representative
- Clinton, IA (8 miles from Fulton, IL)
- 60+ days ago
- Clinton, IA (8 miles from Fulton, IL)
- 60+ days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Customer Service Rep(01759) - 1122 North 2nd Street
- Clinton, IA (8 miles from Fulton, IL)
- 90+ days ago
- Clinton, IA (8 miles from Fulton, IL)
- 90+ days ago
Company Description Job Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making...
Customer Service Representatives
- Rock Falls, IL (21 miles from Fulton, IL)
- 90+ days ago
- Rock Falls, IL (21 miles from Fulton, IL)
- 90+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
Customer Service Representative Nights and Weekend
- Clinton, IA (8 miles from Fulton, IL)
- 90+ days ago
- Clinton, IA (8 miles from Fulton, IL)
- 90+ days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
- Clinton, IA (8 miles from Fulton, IL)
- 90+ days ago
- Clinton, IA (8 miles from Fulton, IL)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Fulton, IL
Moving to Fulton, IL? Find some basic demographic data about Fulton, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fulton, IL
Highest Education Level
Customer Service Representatives in Fulton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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