Customer Service Representative Jobs in Freeburg, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Immediate Openings
- Saint Louis, MO (21 miles from Freeburg, IL)
- 3 hours ago
- Saint Louis, MO (21 miles from Freeburg, IL)
- 3 hours ago
un Customer Service - Immediate Openings (St Louis) Hiring Vacancies Now compensation: Earn $60K - $120K per year employment type: job title: Customer Service - Immediate Openings...
- Collinsville, IL (18 miles from Freeburg, IL)
- 23 hours ago
- Collinsville, IL (18 miles from Freeburg, IL)
- 23 hours ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Customer Service Person (Bagger) - Sierra Vista
- Saint Louis, MO (21 miles from Freeburg, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Freeburg, IL)
- 1 day ago
This is not an official description, but represents major responsibilities a new hire can expect to perform. You could expect the position of a customer service person to include the following:...
Customer Service Associate (Mail, Shipping, Receiving)
- Saint Louis, MO (21 miles from Freeburg, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Freeburg, IL)
- 1 day ago
Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....
Customer Service Rep(02963) - 1125 Columbia Center
- Columbia, IL (16 miles from Freeburg, IL)
- 1 day ago
- Columbia, IL (16 miles from Freeburg, IL)
- 1 day ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative I - OFMD Washington University in St. Louis
- Saint Louis, MO (21 miles from Freeburg, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Freeburg, IL)
- 1 day ago
Scheduled Hours 40 Position Summary The Operations & Facilities Management Department at WashU Medicine is committed to delivering a comprehensive range of services to support the medical campus....
Rainstorm Car Wash Customer Service Representative
- Belleville, IL (4 miles from Freeburg, IL)
- 1 day ago
- Belleville, IL (4 miles from Freeburg, IL)
- 1 day ago
Store 4701827: 5600 N Belt W, Belleville, Illinois 62226 Availability - Shift/Days Full time Flexible Availability Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for greeting...
Customer Experience Representative
- Saint Louis, MO (21 miles from Freeburg, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Freeburg, IL)
- 1 day ago
Customer Experience Representative Location: St Louis, MO (hybrid) Job Type: Full-Time About Us: At Anova, we care about your goals and success, your drive, creativity, customer relationships and...
- Cahokia, IL (17 miles from Freeburg, IL)
- 1 day ago
- Cahokia, IL (17 miles from Freeburg, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Glen Carbon, IL (22 miles from Freeburg, IL)
- 1 day ago
- Glen Carbon, IL (22 miles from Freeburg, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Sauget, IL (18 miles from Freeburg, IL)
- 1 day ago
- Sauget, IL (18 miles from Freeburg, IL)
- 1 day ago
Req ID: 459074 Address: 2005 Mousette LN Sauget, IL, 62206 Benefits: * $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Bilingual Administrative Assistant / Customer Service
- Saint Louis, MO (21 miles from Freeburg, IL)
- 2 days ago
- Saint Louis, MO (21 miles from Freeburg, IL)
- 2 days ago
Bilingual Administrative Assistant / Customer Service St. Louis, Missouri Competitive salary commensurate with experience, plus annual bonus opportunity! REQUIREMENTS: High School Diploma and...
Mortgage Customer Service Representative
- Saint Louis, MO (21 miles from Freeburg, IL)
- 2 days ago
- Saint Louis, MO (21 miles from Freeburg, IL)
- 2 days ago
The Customer Experience Specialist I is a customer service professional working in a call center environment, supporting the Consumer Direct Lending process. This role serves as the primary point...
- Columbia, IL (16 miles from Freeburg, IL)
- 2 days ago
- Columbia, IL (16 miles from Freeburg, IL)
- 2 days ago
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative...
Customer Service Subject Matter Expert (SME)
- Columbia, IL (16 miles from Freeburg, IL)
- 2 days ago
- Columbia, IL (16 miles from Freeburg, IL)
- 2 days ago
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative...
Demographic Data for Freeburg, IL
Moving to Freeburg, IL? Find some basic demographic data about Freeburg, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Freeburg, IL
Highest Education Level
Customer Service Representatives in Freeburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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