Customer Service Representative Jobs in Frankfort, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (20 miles from Frankfort, IL)
- 1 day ago
- Circle Buick GMC Hummer EV
- Highland, IN (20 miles from Frankfort, IL)
- 1 day ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Customer Service Associate - Temporary
- Shorewood, IL (20 miles from Frankfort, IL)
- 6 hours ago
- Shorewood, IL (20 miles from Frankfort, IL)
- 6 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Remote --- Customer Service Representative
- Oak Brook, IL (22 miles from Frankfort, IL)
- 1 day ago
- Oak Brook, IL (22 miles from Frankfort, IL)
- 1 day ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkNow Hiring - Inside Sales, Customer Service & Order Entry Strong computer skills needed. Immediate Openings and on site interviews. $500 BONUS after 6 months Pay based on experience, health,...
Customer Service Representative - Open Availability
- Berwyn, IL (24 miles from Frankfort, IL)
- 1 day ago
- Berwyn, IL (24 miles from Frankfort, IL)
- 1 day ago
Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Representative/Cashier
- Westmont, IL (22 miles from Frankfort, IL)
- 1 day ago
- Westmont, IL (22 miles from Frankfort, IL)
- 1 day ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
2nd Shift Technical Customer Support Rep
- Oak Brook, IL (22 miles from Frankfort, IL)
- 2 days ago
- Oak Brook, IL (22 miles from Frankfort, IL)
- 2 days ago
We are seeking a Technical Customer Support Representative for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical...
Remote WorkCustomer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (19 miles from Frankfort, IL)
- 2 days ago
- Bolingbrook, IL (19 miles from Frankfort, IL)
- 2 days ago
We're seeking a Bilingual (Spanish) Customer Service Representative to support order processing, customer communication, and logistics coordination....
Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Romeoville, IL (17 miles from Frankfort, IL)
- 2 days ago
- Romeoville, IL (17 miles from Frankfort, IL)
- 2 days ago
Store 4706826: 10 S Weber Rd, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Open Availability
- Oak Brook, IL (22 miles from Frankfort, IL)
- 2 days ago
- Oak Brook, IL (22 miles from Frankfort, IL)
- 2 days ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Automotive Customer Service Advisor
- Chicago Ridge, IL (16 miles from Frankfort, IL)
- 2 days ago
- Chicago Ridge, IL (16 miles from Frankfort, IL)
- 2 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Pharmacy Customer Service Associate
- Lyons, IL (23 miles from Frankfort, IL)
- 2 days ago
- Lyons, IL (23 miles from Frankfort, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Experience Specialist - FT
- Forest View, IL (24 miles from Frankfort, IL)
- 2 days ago
- Forest View, IL (24 miles from Frankfort, IL)
- 2 days ago
$19.00/hour Immediately hiring! If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you...
Customer Account Representative
- Bourbonnais, IL (19 miles from Frankfort, IL)
- 2 days ago
- Bourbonnais, IL (19 miles from Frankfort, IL)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Demographic Data for Frankfort, IL
Moving to Frankfort, IL? Find some basic demographic data about Frankfort, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Frankfort, IL
Highest Education Level
Customer Service Representatives in Frankfort, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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