Customer Service Representative Jobs in Flanagan, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Normal, IL (24 miles from Flanagan, IL)
- 2 days ago
- Normal, IL (24 miles from Flanagan, IL)
- 2 days ago
Req ID: 458899 Address: 2007 N. Main St. Normal, IL, 61761 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Senior Teller Customer Service Representative
- Pontiac, IL (12 miles from Flanagan, IL)
- 3 days ago
- Pontiac, IL (12 miles from Flanagan, IL)
- 3 days ago
First Financial Bank Job Description Job Title Senior Teller/Customer Service Representative Status Non-Exempt Reports To Designated Management Summary Performs customer services, such as opening new...
Sales & Customer Service Associate
- Normal, IL (24 miles from Flanagan, IL)
- 11 days ago
- Normal, IL (24 miles from Flanagan, IL)
- 11 days ago
Overview Where Better Careers Begin! Massage Envy Bloomington Normal Do you have a passion for helping others? At the Massage Envy Bloomington Normal franchise, we support and inspire you to be...
Customer Service Representative
- Fairbury, IL (20 miles from Flanagan, IL)
- 14 days ago
- Fairbury, IL (20 miles from Flanagan, IL)
- 14 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Traders Circle Member Service Representative
- Normal, IL (24 miles from Flanagan, IL)
- 14 days ago
- Normal, IL (24 miles from Flanagan, IL)
- 14 days ago
Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU! CEFCU member service team members are critical to the...
Pharmacy Customer Service Associate
- Normal, IL (24 miles from Flanagan, IL)
- 15 days ago
- Normal, IL (24 miles from Flanagan, IL)
- 15 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store Customer Service Specialist (Shared-Multiple Locations)
- Normal, IL (24 miles from Flanagan, IL)
- 17 days ago
- Normal, IL (24 miles from Flanagan, IL)
- 17 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative, Open Availability
- Normal, IL (24 miles from Flanagan, IL)
- 23 days ago
- Normal, IL (24 miles from Flanagan, IL)
- 23 days ago
Store 4701414: 610 W Raab, Normal, Illinois 61761 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, 2nd Shift - Open Availability
- Streator, IL (15 miles from Flanagan, IL)
- 23 days ago
- Streator, IL (15 miles from Flanagan, IL)
- 23 days ago
Store 4701245: 1006 W Main St, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative I
- Normal, IL (24 miles from Flanagan, IL)
- 25 days ago
- Normal, IL (24 miles from Flanagan, IL)
- 25 days ago
Text "2235" to ... to apply. Wage Range: Min: $16.55, Mid: $18.90, Max: $21.24 A Brief Overview The Customer Care Representative I provides information and offers creative solutions to callers...
Customer Service Representative, PT Weekends
- Streator, IL (15 miles from Flanagan, IL)
- 30+ days ago
- Streator, IL (15 miles from Flanagan, IL)
- 30+ days ago
Store 4701246: 1211 S Bloomington St, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, All Shifts Available
- Fairbury, IL (20 miles from Flanagan, IL)
- 30+ days ago
- Fairbury, IL (20 miles from Flanagan, IL)
- 30+ days ago
Store 4701433: 405 W Oak, Fairbury, Illinois 61739 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Normal, IL (24 miles from Flanagan, IL)
- 45+ days ago
- Normal, IL (24 miles from Flanagan, IL)
- 45+ days ago
Service Representative at our manufacturing facility located in Normal, IL....
Customer Service Representative
- Fairbury, IL (20 miles from Flanagan, IL)
- 45+ days ago
- Fairbury, IL (20 miles from Flanagan, IL)
- 45+ days ago
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly,...
Lead Customer Service Representative, Full or Part Time
- Streator, IL (15 miles from Flanagan, IL)
- 45+ days ago
- Streator, IL (15 miles from Flanagan, IL)
- 45+ days ago
Store 4701252: 1727 N Bloomington St, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Flanagan, IL
Moving to Flanagan, IL? Find some basic demographic data about Flanagan, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Flanagan, IL
Highest Education Level
Customer Service Representatives in Flanagan, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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