Customer Service Representative Jobs in Evergreen Park, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 359 Jobs
Circle Buick GMC Hummer EV

Automotive Sales BDC

Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...

Customer Service Representative - PT

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 4 days ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 4 days ago

$18.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...

Seasonal Customer Service Representative - FT

  • Forest View, IL (8 miles from Evergreen Park, IL)
  • 4 days ago
  • Forest View, IL (8 miles from Evergreen Park, IL)
  • 4 days ago

$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Seasonal hiring! No experience necessary! Become a member of our Avis Budget Group team where youll be an appreciated and valued...

Customer Service Representative

  • Naperville, IL (22 miles from Evergreen Park, IL)
  • 15 days ago
  • Naperville, IL (22 miles from Evergreen Park, IL)
  • 15 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Sales Account Manager

  • Naperville, IL (22 miles from Evergreen Park, IL)
  • 18 days ago
  • Naperville, IL (22 miles from Evergreen Park, IL)
  • 18 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Overnight Technical Customer Support Rep

  • Oak Brook, IL (12 miles from Evergreen Park, IL)
  • 4 hours ago
  • Oak Brook, IL (12 miles from Evergreen Park, IL)
  • 4 hours ago

We are seeking a Overnight Technical Customer Support Representative for our client in the education space. This individual will be trained on their proprietary systems, but must possess some...

Remote Work

Bilingual Customer Service Specialist (Spanish)

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 5 hours ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 5 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service/Sales

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 5 hours ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 5 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Technical Support and Customer Service Associate (32581)

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 5 hours ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 5 hours ago

Technical Support and Customer Service Associate - REMOTE Contract: 12 months with possible CTH Schedule: 2nd shift - 12 pm to 9 pm, Tuesday thru Saturday Work Type: Fully Remote Myticas is...

Remote Work

Customer Service Representative - Bilingual Spanish/English

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 5 hours ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 5 hours ago

Job Title: Bilingual Spanish/English CSR Location: Chicago, IL Duration: 6 Months CTH Job Schedule: 5 Days in Office Interview process: Onsite interview Job Summary: The CSR role supports the...

Customer Service Representative

  • Niles, IL (22 miles from Evergreen Park, IL)
  • 9 hours ago
  • Niles, IL (22 miles from Evergreen Park, IL)
  • 9 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep(02878) - 4608 W Fullerton Ave

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 11 hours ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 11 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service - Self Storage Manager

  • Alsip, IL (3 miles from Evergreen Park, IL)
  • 19 hours ago
  • Alsip, IL (3 miles from Evergreen Park, IL)
  • 19 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Associate - Temporary

  • Lyons, IL (8 miles from Evergreen Park, IL)
  • 19 hours ago
  • Lyons, IL (8 miles from Evergreen Park, IL)
  • 19 hours ago

This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...

Customer Service Representative

  • Woodridge, IL (17 miles from Evergreen Park, IL)
  • 1 day ago
  • Woodridge, IL (17 miles from Evergreen Park, IL)
  • 1 day ago

... International Parkway, Woodridge, Illinois 60517 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important...

Demographic Data for Evergreen Park, IL

Moving to Evergreen Park, IL? Find some basic demographic data about Evergreen Park, IL below.


Local
National
19,945
462
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Evergreen Park, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Evergreen Park, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Evergreen Park, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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