Customer Service Representative Jobs in Elkville, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Customer Service Rep(09181) - 1256 S. Washington

Du Quoin, IL (8 miles from Elkville, IL)
6 hours ago

Du Quoin, IL (8 miles from Elkville, IL)
6 hours ago

Making Domino's high quality pizzas>Food and portion control>Hygiene and food safety >Food preparation>Taking customer orders and up selling>General cleaning duties

Customer Service Associate - Temporary

Murphysboro, IL (10 miles from Elkville, IL)
6 days ago

Murphysboro, IL (10 miles from Elkville, IL)
6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Full Time - Customer Service Associate - Tool Rental - Opening

Carbondale, IL (11 miles from Elkville, IL)
11 days ago

Carbondale, IL (11 miles from Elkville, IL)
11 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...

Cashier / Customer Service Associate - Herrin 3rd

Herrin, IL (12 miles from Elkville, IL)
11 days ago

Herrin, IL (12 miles from Elkville, IL)
11 days ago

Mach 1 Stores of Herrin, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer service...

Customer Service Rep(02915) - 321 N. Main Street

Benton, IL (17 miles from Elkville, IL)
13 days ago

Benton, IL (17 miles from Elkville, IL)
13 days ago

Company Description Job Description >Making Domino's high quality pizzas>Food and portion control>Hygiene and food safety >Food preparation>Taking customer orders and up selling>General cleaning...

Customer Service Representative, PT Weekends

Herrin, IL (12 miles from Elkville, IL)
13 days ago

Herrin, IL (12 miles from Elkville, IL)
13 days ago

Store 4701340: 817 N Park Ave, Herrin, Illinois 62948 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

Carbondale, IL (11 miles from Elkville, IL)
23 days ago

Carbondale, IL (11 miles from Elkville, IL)
23 days ago

Customer Service Representative Salary $32,784.00 - $36,120.00 Annually Location On Campus Job Type Civil Service Job Number 202500328 Department Career Services-SIUC Opening Date 06/06/2025 Closing...

Customer Service Rep(09174) - 887 E Grand Ave

Carbondale, IL (11 miles from Elkville, IL)
24 days ago

Carbondale, IL (11 miles from Elkville, IL)
24 days ago

Company Description Job Description >Making Domino's high quality pizzas>Food and portion control>Hygiene and food safety >Food preparation>Taking customer orders and up selling>General cleaning...

Customer Service Rep

Herrin, IL (12 miles from Elkville, IL)
24 days ago

Herrin, IL (12 miles from Elkville, IL)
24 days ago

Offering $15 to $20 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and...

Client Care Representative

Herrin, IL (12 miles from Elkville, IL)
26 days ago

Herrin, IL (12 miles from Elkville, IL)
26 days ago

Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality? Do you want to work with...

Cashier / Customer Service Associate - West Frankfort

West Frankfort, IL (17 miles from Elkville, IL)
30+ days ago

West Frankfort, IL (17 miles from Elkville, IL)
30+ days ago

Ready for a wild ride into the world of convenience store stardom? Buckle up, buttercup, because Mach 1 Stores in West Frankfort, Illinois is about to make your dreams come true! Blast off with...

Customer Service Representative, Afternoons

Carbondale, IL (11 miles from Elkville, IL)
30+ days ago

Carbondale, IL (11 miles from Elkville, IL)
30+ days ago

Store 4701592: 315 E Walnut St, Carbondale, Illinois 62901 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

Murphysboro, IL (10 miles from Elkville, IL)
30+ days ago

Murphysboro, IL (10 miles from Elkville, IL)
30+ days ago

Store 4701231: 923 N 14th St, Murphysboro, Illinois 62966 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, Mid-shift

Murphysboro, IL (10 miles from Elkville, IL)
30+ days ago

Murphysboro, IL (10 miles from Elkville, IL)
30+ days ago

Customer Service Representative, Overnights

Carbondale, IL (11 miles from Elkville, IL)
30+ days ago

Carbondale, IL (11 miles from Elkville, IL)
30+ days ago

View all 26 jobs

Demographic Data for Elkville, IL

Moving to Elkville, IL? Find some basic demographic data about Elkville, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Elkville, IL

Local

National

Total Population

1,451

Number of Businesses

City Size

Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Elkville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Elkville, IL offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Elkville, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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