Customer Service Representative Jobs in Elk Grove Village, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wilmette, IL (14 miles from Elk Grove Village, IL)
- 7 hours ago
- Wilmette, IL (14 miles from Elk Grove Village, IL)
- 7 hours ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...
- Arlington Hts, IL (7 miles from Elk Grove Village, IL)
- 8 hours ago
- Arlington Hts, IL (7 miles from Elk Grove Village, IL)
- 8 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
On-Call Event Customer Service Representative
- Naperville, IL (18 miles from Elk Grove Village, IL)
- 11 hours ago
- Naperville, IL (18 miles from Elk Grove Village, IL)
- 11 hours ago
Posting Details Position Information Job Title On-Call Event Customer Service Representative Job Summary The On-Call Event Customer Service Representative provides event oversight and support to the...
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 11 hours ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 11 hours ago
About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write...
Customer Service Representative
- Elgin, IL (12 miles from Elk Grove Village, IL)
- 11 hours ago
- Elgin, IL (12 miles from Elk Grove Village, IL)
- 11 hours ago
Summary of the Position The Customer Service Representative is responsible for managing the end-to-end order process for assigned customers-from order receipt through delivery....
Color Specialist- Retail Customer Service
- Arlington Heights, IL (7 miles from Elk Grove Village, IL)
- 23 hours ago
- Arlington Heights, IL (7 miles from Elk Grove Village, IL)
- 23 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 day ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 day ago
Customer Relations Specialist Better Business Bureau Chicago Chicago, IL, USA 4 days ago Quick Job type Full-time Quick Job description Job Title : Customer Engagement & Data Specialist...
Part-time-Seasonal-Parent Support Customer Service Rep
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 day ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 day ago
Part-time-Seasonal-Parent Support Customer Service Rep Employer Chicago Public Schools - CPS Location Chicago, IL, US Salary Competitive categories now Employer Chicago Public Schools - CPS...
Warehouse Customer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (22 miles from Elk Grove Village, IL)
- 1 day ago
- Bolingbrook, IL (22 miles from Elk Grove Village, IL)
- 1 day ago
3rd Shift Assembly Line Production Workers (CH#335109) CREST HILL, IL 60403 Posted: 07/03/2025 Employment Type: Temp Industry: Manufacturing Job Number: 335109 Pay Rate: 18.51 - 18.51/hr JOB...
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 day ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 day ago
Customer Service Agent Hustle Notice Biz Chicago, IL, US Hace 5 dias Quick Tipo de contrato A tiempo completo Quick Descripcion del trabajo Description Location : Birmingham, AL Job Type :...
customer service representative (CSR)
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 day ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 day ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Wheeling, IL (8 miles from Elk Grove Village, IL)
- 1 day ago
- Wheeling, IL (8 miles from Elk Grove Village, IL)
- 1 day ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Success Specialist-Chicago, IL
- Berkeley, IL (9 miles from Elk Grove Village, IL)
- 1 day ago
- Berkeley, IL (9 miles from Elk Grove Village, IL)
- 1 day ago
SUMMARY: The Customer Success Specialist will play a crucial role in ensuring our customers' satisfaction and success throughout their journey with our products and services. The primary focus is...
Customer Service Representative
- Westchester, IL (12 miles from Elk Grove Village, IL)
- 1 day ago
- Westchester, IL (12 miles from Elk Grove Village, IL)
- 1 day ago
Ohly has a great opportunity for Customer Service Representative to join our team in Westchester, IL. The Customer Service Representative is responsible for duties as described below....
Customer Service Rep(02990) - 3905 W Algonquin Rd
- Algonquin, IL (19 miles from Elk Grove Village, IL)
- 1 day ago
- Algonquin, IL (19 miles from Elk Grove Village, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Elk Grove Village, IL
Moving to Elk Grove Village, IL? Find some basic demographic data about Elk Grove Village, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Elk Grove Village, IL
Highest Education Level
Customer Service Representatives in Elk Grove Village, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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