Customer Service Representative Jobs in Dwight, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Eyewear Customer Service/Sales Advisor Part Time
- Coal City, IL (15 miles from Dwight, IL)
- 2 days ago
- Coal City, IL (15 miles from Dwight, IL)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Associate - Temporary
- Morris, IL (18 miles from Dwight, IL)
- 11 days ago
- Morris, IL (18 miles from Dwight, IL)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Pontiac, IL (19 miles from Dwight, IL)
- 12 days ago
- Pontiac, IL (19 miles from Dwight, IL)
- 12 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, 2nd Shift - Open Availability
- Streator, IL (23 miles from Dwight, IL)
- 19 days ago
- Streator, IL (23 miles from Dwight, IL)
- 19 days ago
Store 4701245: 1006 W Main St, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Braceville, IL (11 miles from Dwight, IL)
- 22 days ago
- Braceville, IL (11 miles from Dwight, IL)
- 22 days ago
Req ID: 458893 Address: 12 W. Northbrook Drive Dwight, IL, 60420 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Customer Service Representative, 2nd Shift
- Morris, IL (18 miles from Dwight, IL)
- 25 days ago
- Morris, IL (18 miles from Dwight, IL)
- 25 days ago
Store 4701446: 1501 N Division St, Morris, Illinois 60450 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Spanish Bilingual Remote Customer Service Representative
- Coal City, IL (15 miles from Dwight, IL)
- 26 days ago
- Coal City, IL (15 miles from Dwight, IL)
- 26 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative, PT Weekends
- Streator, IL (23 miles from Dwight, IL)
- 28 days ago
- Streator, IL (23 miles from Dwight, IL)
- 28 days ago
Store 4701246: 1211 S Bloomington St, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Streator, IL (23 miles from Dwight, IL)
- 45+ days ago
- Streator, IL (23 miles from Dwight, IL)
- 45+ days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Lead Customer Service Representative, Full or Part Time
- Streator, IL (23 miles from Dwight, IL)
- 45+ days ago
- Streator, IL (23 miles from Dwight, IL)
- 45+ days ago
Store 4701252: 1727 N Bloomington St, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(02835) - 1735 N Division St
- Morris, IL (18 miles from Dwight, IL)
- 90+ days ago
- Morris, IL (18 miles from Dwight, IL)
- 90+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Rep(02823) - 1613 N Bloomington St
- Streator, IL (23 miles from Dwight, IL)
- 90+ days ago
- Streator, IL (23 miles from Dwight, IL)
- 90+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative
- Braidwood, IL (14 miles from Dwight, IL)
- 90+ days ago
- Braidwood, IL (14 miles from Dwight, IL)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Dwight, IL
Moving to Dwight, IL? Find some basic demographic data about Dwight, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Dwight, IL
Highest Education Level
Customer Service Representatives in Dwight, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »