Customer Service Representative Jobs in Dupo, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service Rep - Starting Monday, 8/4/2025
- Belleville, IL (12 miles from Dupo, IL)
- 2 hours ago
- Belleville, IL (12 miles from Dupo, IL)
- 2 hours ago
Come join our thriving team as a Remote Customer Service Representative!...
Remote WorkCustomer Service Associate - Temporary
- Clayton, MO (11 miles from Dupo, IL)
- 6 hours ago
- Clayton, MO (11 miles from Dupo, IL)
- 6 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Fenton, MO (15 miles from Dupo, IL)
- 8 hours ago
- Fenton, MO (15 miles from Dupo, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01511) - 345 Clarkson Rd
- Town and Country, MO (21 miles from Dupo, IL)
- 1 day ago
- Town and Country, MO (21 miles from Dupo, IL)
- 1 day ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Customer Service Rep(01602) - 11933 Olive Blvd
- Saint Louis, MO (7 miles from Dupo, IL)
- 1 day ago
- Saint Louis, MO (7 miles from Dupo, IL)
- 1 day ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Customer Service Rep(01584) - 485 s kirkwood rd
- Saint Louis, MO (7 miles from Dupo, IL)
- 1 day ago
- Saint Louis, MO (7 miles from Dupo, IL)
- 1 day ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Customer Care Specialist (Part-Time)
- Saint Louis, MO (7 miles from Dupo, IL)
- 2 days ago
- Saint Louis, MO (7 miles from Dupo, IL)
- 2 days ago
The Customer Care Specialist is a point of contact for customers, and handles inquiries that range from simple, routine questions, to moderately complex complaints about a customer's experience...
Lead Customer Service Rep/Make Ready Coordinator - Real Estate
- University City, MO (12 miles from Dupo, IL)
- 2 days ago
- University City, MO (12 miles from Dupo, IL)
- 2 days ago
Scheduled Hours 37.5 Position Summary This position functions as part of the department Services team. Responsible for greeting, providing accurate information and meeting the needs of the...
- Webster Groves, MO (10 miles from Dupo, IL)
- 2 days ago
- Webster Groves, MO (10 miles from Dupo, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Saint Louis, MO (7 miles from Dupo, IL)
- 3 days ago
- Saint Louis, MO (7 miles from Dupo, IL)
- 3 days ago
About the Team/Role The Customer Service Specialist primarily engages with WEX customers over the phone. In this role, you would be responsible for accurately answering customer inquiries about...
Pharmacy Customer Service Associate
- Florissant, MO (22 miles from Dupo, IL)
- 3 days ago
- Florissant, MO (22 miles from Dupo, IL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Sauget, IL (8 miles from Dupo, IL)
- 3 days ago
- Sauget, IL (8 miles from Dupo, IL)
- 3 days ago
Come and experience the difference with R+L Carriers R+L Carriers has immediate need for a Full Time Customer Service Representative in our Sauget, IL Service Center office....
Customer Service Representitve
- Florissant, MO (19 miles from Dupo, IL)
- 3 days ago
- Florissant, MO (19 miles from Dupo, IL)
- 3 days ago
We are looking for Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of...
Customer Service representative /cashier
- Hazelwood, MO (21 miles from Dupo, IL)
- 3 days ago
- Hazelwood, MO (21 miles from Dupo, IL)
- 3 days ago
We are looking for Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of...
Lead Customer Service Rep/Make Ready Coordinator - Real Estate
- Saint Louis, MO (7 miles from Dupo, IL)
- 3 days ago
- Saint Louis, MO (7 miles from Dupo, IL)
- 3 days ago
Scheduled Hours 37.5 Position Summary This position functions as part of the department Services team. Responsible for greeting, providing accurate information and meeting the needs of the...
Demographic Data for Dupo, IL
Moving to Dupo, IL? Find some basic demographic data about Dupo, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Dupo, IL
Highest Education Level
Customer Service Representatives in Dupo, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »