Customer Service Representative Jobs in Deerfield, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Color Specialist- Retail Customer Service
- Northbrook, IL (4 miles from Deerfield, IL)
- moments ago
- Northbrook, IL (4 miles from Deerfield, IL)
- moments ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Chicago, IL (21 miles from Deerfield, IL)
- 1 hour ago
- Chicago, IL (21 miles from Deerfield, IL)
- 1 hour ago
Customer Relations Specialist Better Business Bureau Chicago Chicago, IL, USA 4 days ago Quick Job type Full-time Quick Job description Job Title : Customer Engagement & Data Specialist...
Part-time-Seasonal-Parent Support Customer Service Rep
- Chicago, IL (21 miles from Deerfield, IL)
- 1 hour ago
- Chicago, IL (21 miles from Deerfield, IL)
- 1 hour ago
Part-time-Seasonal-Parent Support Customer Service Rep Employer Chicago Public Schools - CPS Location Chicago, IL, US Salary Competitive categories now Employer Chicago Public Schools - CPS...
- Chicago, IL (21 miles from Deerfield, IL)
- 4 hours ago
- Chicago, IL (21 miles from Deerfield, IL)
- 4 hours ago
Customer Service Agent Hustle Notice Biz Chicago, IL, US Hace 5 dias Quick Tipo de contrato A tiempo completo Quick Descripcion del trabajo Description Location : Birmingham, AL Job Type :...
customer service representative (CSR)
- Chicago, IL (21 miles from Deerfield, IL)
- 7 hours ago
- Chicago, IL (21 miles from Deerfield, IL)
- 7 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Wheeling, IL (4 miles from Deerfield, IL)
- 7 hours ago
- Wheeling, IL (4 miles from Deerfield, IL)
- 7 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Success Specialist-Chicago, IL
- Berkeley, IL (20 miles from Deerfield, IL)
- 7 hours ago
- Berkeley, IL (20 miles from Deerfield, IL)
- 7 hours ago
SUMMARY: The Customer Success Specialist will play a crucial role in ensuring our customers' satisfaction and success throughout their journey with our products and services. The primary focus is...
Customer Service Representative
- Westchester, IL (22 miles from Deerfield, IL)
- 8 hours ago
- Westchester, IL (22 miles from Deerfield, IL)
- 8 hours ago
Ohly has a great opportunity for Customer Service Representative to join our team in Westchester, IL. The Customer Service Representative is responsible for duties as described below....
Customer Service Rep(02990) - 3905 W Algonquin Rd
- Algonquin, IL (22 miles from Deerfield, IL)
- 8 hours ago
- Algonquin, IL (22 miles from Deerfield, IL)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Store Customer Service Specialist (Zone-Multiple Locations)
- Pleasant Prairie, WI (24 miles from Deerfield, IL)
- 9 hours ago
- Pleasant Prairie, WI (24 miles from Deerfield, IL)
- 9 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (14 miles from Deerfield, IL)
- 13 hours ago
- Barrington, IL (14 miles from Deerfield, IL)
- 13 hours ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
- Westchester, IL (22 miles from Deerfield, IL)
- 13 hours ago
- Westchester, IL (22 miles from Deerfield, IL)
- 13 hours ago
About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, youve experienced our work in your favorite chocolate, your pets food, the paper you write on,...
- Northbrook, IL (4 miles from Deerfield, IL)
- 19 hours ago
- Northbrook, IL (4 miles from Deerfield, IL)
- 19 hours ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Store Customer Service Specialist (Zone-Multiple Locations)
- Pleasant Prairie, WI (24 miles from Deerfield, IL)
- 19 hours ago
- Pleasant Prairie, WI (24 miles from Deerfield, IL)
- 19 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Color Specialist- Retail Customer Service
- Northbrook, IL (4 miles from Deerfield, IL)
- 19 hours ago
- Northbrook, IL (4 miles from Deerfield, IL)
- 19 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Deerfield, IL
Moving to Deerfield, IL? Find some basic demographic data about Deerfield, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Deerfield, IL
Highest Education Level
Customer Service Representatives in Deerfield, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »